Wrench Reviews

Cost 180 to misdiagnose my car

Cost 180 to misdiagnose my car Mechanic put no work into the diagnosis Was only at my house for 20 minutes before he left and 10 of that was talking to me Will not get back to me via phone or email about a refund I want my money back

Denis

The mechanic came to my home He did not even hook my car up to the computer to read why the light was on and broke the latching mechanism and they refuse to look at my car I called and I was not given the associates name and not sent to a supervisor They refused to correct the problem I do not recommend using this service under any circumstances They made the problem worse

Got a quote from YourMechanic which

Got a quote from YourMechanic which was bought by Wrench and when I tried to schedule an appointment they raised the price They tried to say the original quote included a discount which it didn t I was actually offered a discount in a subsequent email First rep I talked to tried to justified the price increase and the when he couldn t he told me that they didn t have a mechanic servicing my area Obviously that s a lie otherwise they wouldn t have given me a quote in the first place Stay away from this company they are not honest

diagnostic scam no mechanics

i scheduled a diagnostic on my car the gentleman was very professional we paid 155 00 then was told there was no mechanic that could service my car seem like a gimmick to charge diagnostic fee knowing you have no one to repair the vehicle im a widow and now must have a third diagnostic i could have used the money towards repairs very disappointing

SCAM

First experience was awesome May 2022 They came out diagnosed my vehicle shortly after that sent a knowledgeable mechanic that did a good job Ok cool so now i have a water pump issue which the mechanic informed me it would need to replaced soon January 2023 i call to obtain another quote Then this raggedy rude funky bi ch says i still i owe my 100 deductible from previous work Overtalked me trying to muscle me out of 100 that i know i paid bank card still on file on the website good mechanics terrible customer service

No Refunds only credit

I canceled an appointment with this company They charged a 75 dollar fee even though I canceled on a Friday and the appointment was a Tuesday The reason why that s important is because they say you have 48 hours to cancel and last time I checked Friday is over 48hrs from Tuesday Anyways it really doesn t matter because these characters don t even give refunds they give you a credit to your account an account I didn t even want to make in the first place They don t make it clear at all that if you cancel you will not receive a refund and instead you will receive credit and that s just not good business practice Long story short read the fine print that s how they get you lol I ve certainly learned my lesson and man its quite an expensive one lol

Avoid at all costs

Booked and paid in advance for routine maintenance timing belt etc on my car 1425 later 10 days later my car is sitting in the middle of my garage not operable because the mechanic broke a part when attempting to put the car back together after 3 days of showing up late to my home to complete the service I ve contacted the company via email and phone every day now with zero success in learning what the next steps are to complete the job Horrible service

They installed a battery for me in

They installed a battery for me in July My car wouldn t start I thought it was my fob I change my battery to the fob and still had trouble starting my car Went to a mechanic and said the battery was missing two cells that were dead IDont use these people to take care of your car go to your nearest mechanic that won t rip you off

They cancelled my appointment an hour

They cancelled my appointment an hour before the scheduled time I had arranged rental car for the repair They totally upset my plan DO NOT USE this company Their prices may be attractive but they are not reliable You may end up spending more money