Xiber Reviews

Xiber

xiber.net
4.51
63 reviews
Excellent Rating
Based on 63 user experiences

Rated 4.51 out of 5 by 63 Happy Customers

84.1%
1.6%
1.6%
0%
11.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
J

Great Customer Service

The customer service agent that I had Benjamin was phenomenal Not only did he answer my basic questions but he went above and beyond to answer my more technical questions and more
S

Carly was super helpful getting my tv

Carly was super helpful getting my tv setup and fixing the internet issues I was having Super nice easy to work with and helped me with any issues I was having Thanks again
M

I called to inquire about my account

I called to inquire about my account and my phone call was answered in a timely manner The person I spoke to was very friendly and helpful and resolved the issue right away
G

Benjamin was super helpful

Benjamin was super helpful quick and charming Fixed my wifi issue with no problems since and now I don t hate xiber
M

Benjamin was very pleasant and helpful

Great customer service skills i as well am in a customer service line of work and it s always great to be able to get that kind of treatment when you re in need of help Great guy
T

Very patient and helpful

Very patient and helpful Benjamin ran an update for our router that appears to have ironed out speed stability issues and stayed in contact through the troubleshooting process
C

My experience was very nice

My experience was very nice The guy went step by step on how to get my wifi back working after being out for a week and helped under 10 minutes
B

Highly Recommended

I have nothing but great things to say about Xiber Their customer service technicians and service were all amazing Service was extremely reliable Wish I could have their service where I m moving
S

Dayna was very helpful

Dayna was very helpful It s difficult being able to troubleshoot things without having access to a router but after a bit of communication back and forth they were able to help me with my connection issues
B

My chat technician gave me great advice

My chat technician gave me great advice and also explained to me why I was having connectivity issues It s always more helpful to know why there is an issue and how to solve it rather than just a solution Thanks for the help Benjamin

About Xiber

Looking for surprisingly likable internet? Xiber offers Fixed Wireless Internet which is faster than other wired companies. Let's see if we can work for you.

United States

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