Xiber Reviews

Benjamin was the most helpful representative for any company I ve ever talked to Been locked out of my favorite video game for 4 days with no solutions on the internet and he fixed it within 15 minutes

I had a call with Benjamin about my residential Wi-Fi being spotty and he was very friendly patient and professional He quickly helped solve my problem hopefully and texted my phone to give me a way to contact Xiber quickly next time I have a Wi-Fi issue Very happy with the customer service he provided

Customer service representative Elizabeth Dayna from customer service on the phone text and the Technician that was sent to my apartment Nick were all extremely helpful professional and you could just tell they genuinely cared about my situation There were different engineers at Xiber that created temporary work and passwords and then there was a router issue that was causing issues inside at my apartment after about a week of having issues a technician was sent out name Nick who fixed everything and was very helpful in helping with getting me connected on my laptop TV and helping out with downloading the Roku TV app so he just went like the extra mile to get everything expedited in a timely manner even though he had been doing this for years it was like he figured out some of the other issues that Was causing other issues with connection I ve been in Customer Service management for many years and was so impressed with the whole team at Xiber Hi FIVE everybody at Xiber Thank you Mr Arnett