Your Reviews

Your.Rentals simple way to grow your rentals business - Vacation rentals managem...

your.rentals
3.99
101 reviews
Great Rating
Based on 101 user experiences

Rated 3.99 out of 5 by 101 Happy Customers

59.4%
19.8%
0%
2%
18.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 101 reviews

The reviews describe consistently excellent experiences with Your rental service, highlighting responsive support, professional staff, and reliable problem resolution. Guests frequently praise quick communication and effective assistance from specific agents such as Anne and Juana. Hosting experiences emphasize clean, comfortable, and well-located properties with strong amenities. Occasional issues with bookings or payments are reported but generally resolved promptly. Overall, users regard the platform as trustworthy, efficient, and valuable for both guests and hosts.

What customers love
  • Quick response time
  • Professional staff
  • Clean accommodations
  • Reliable support
  • Great location
Common concerns
  • High fees
  • Booking issues
  • Limited availability
  • Payoneer concerns
  • System errors

Last updated 1 week ago

K

Quick and helpful support

Wanted to use this service had some problems with verification and while I was trying to resolve it by myself for few days I already had full booked summer so I wont need to use it this year Nevertheless I contacted support and they were wery polite quick and resolved issues by themselves rather than telling me what to do They even went out of their way to guide me to sync calendar Had realy great experience with support
P

I had an issue finding a link in the

I had an issue finding a link in the system and customer services helped me overcome the issue
P

I would like to thank Lidia and Bem for

I would like to thank Lidia and Bem for there swift help in resolving a matter for us They were both professional and easy to deal with I am looking forward to continuing a good working relationship Thank you team Phansa
I

Hi I really enjoyed working with

Hi I really enjoyed working with Anne who is very cooperative kind and efficient
M

Issues with clients are dealt with

Issues with clients are dealt with quickly Very good response rate Very helpful Would recommend them
S

The system works and the team is supportive

I have had a great experience with Your Rentals thus far Challenges are there as with any other system but the team works together with you to resolve them
T

Reliable and partner-oriented service - valuable partnership

I m working with YourRentals fro may years now and I m utterly satisfied not only with the results in terms of generated bookings and income but also with the continuous and very effective support they provide Given that the company is not a behemoth they can focus on more personalized service and support than the majors in the field I especially appreciate the highly effective support Bem tirelessly provide I can strongly recommend YourRentals especially for smaller enterprises in the short term rental business
B

Great channel manager easy to use

Great channel manager easy to use We can be on many channels and have everything centralised in Your Rentals It helped us to grow our business Customer service always available I can recommend 5 stars
N

Your Rentals is exceptional in every way

Your Rentals is a great platform to work with The business team and Matteo provide valuable support and best advice for growing my business In addition they do the kind of work on their platform that Airbnb and VRBO require their clients to do eg the manipulation of rental rates And unlike the Airbnb and VRBO platforms the Your rentals platform doesn t try to trick you eg the possibility re the latter of forgetting or simply not understanding that when you amend rental rates you often must do so on the calendar as well as in the default box None of that shenanigans on the Your rentals platform
R

I would like to thank you for the quick

I would like to thank you for the quick resolution of my problem and for your constant attention I always feel well taken care of

About Your

Vacation rentals software with channel manager, website builder and easy payments. 17500 listings, great support. Pay only per booking.

United States

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