Yourfuzzy Reviews

Excellent experience 5 stars

I am so thankful I found FUZZY I didnt place the correct order and wasnt able to add my 2nd dog So I contacted the live chat and was blessed to talk to Charvet She made it all so easy She cancelled my first order gave me a discount on the 2 bundle subscriptions I needed added my 2nd dogs info and most of all was an intelligent efficient caring person Charvet is an asset to FUZZY and I m very thankful for her and the company I cant wait to get my meds Your meds are very cost efficient and I appreciate that I also appreciate the great customer service Thank you Charvet Bubbles Ellie Delta appreciate you too FUZZY give Charvet a raise She saved me and got me taken care of Now I have 2 subscription bundles She represents your company EXCELLENTLY I have 5 dogs So I ll definitely be back for all their needs The free VET CHAT is a bonus Lori AndersonCanton Texas

I really appreciated the telehealth

I really appreciated the telehealth assistance I was able to receive with Fuzzy when my cat became suddenly ill at 2 00 AM We were connected to a vet tech who talked me through evaluating his condition and helped me provide him with enough home remedies to wait until my vet opened the next morning where he was examined and treated and has since made a full recovery

Excellent customer service

Miss Joyce C was very helpful with my refund on an accidental purchase Excellent customer service I ordered a bag of the dental sticks for dogs we can t wait till they arrive

My pet passed away very recently and Dedication to my dog Molly

My pet passed away very recently and this wonderful company was so kind and caring I had just got my package from them in the mail and not only were they sympathetic they refunded my money and allowed me to donate that package to my neighbor for her pet I highly recommend this company They are top shelf in my book May God Bless them

I ve tried them all- this is the best

This virtual vet is billions of miles ahead of the others I ve tried them all I swear and none of them have a quarter of the compassion and kind staff of vets and Vet techs just are so sweet and caring They always seem to actually care about my baby and they checking on her and I love these people If it weren t for them I might have lost my baby weenie dog last month because they told me what she was showing signs of were definitely an emergency and I needed to get her there immediately However I had spoken to another virtual vet right before hand and they told me she was probably fine and they were not very nicely spoken I never feel dumb when I ask questions or rushed and I feel like they re so knowledgeable and they take the time to actually make sure you understand what they re telling you Not to mention the emergency fund is so much better than the others I ve seen Me and my weenie love you fuzzy

Great Prices and Excellent Service

Just finished a chat for help with my first order Awesome customer service Quick response and easy to work with Also very major bonus their dog food prices are very competitive beat Chewy and Petco This is my first order and I plan to continue for the long term

Amazing same day appointment at great cost

I was able to have my cat seen on a Sunday and get a prescription written for at least 1 4 of the cost of what an emergency vet appointment would be I did speak to customer service and get in a queue right away Once my estimated wait time was approaching I chatted to check back in and they reassured me I still had a place in the queue and also had a veterinary nurse jump in the chat to take all of my information so the visit could go faster I did end up waiting about 4-6 hours for an appointment but they texted me when it was my turn so I didn t have to stay watching an open chat I see most of the negative reviews are about huge wait times but at the end of the day I see it as I got an extremely reasonably priced same day appointment for a sick cat on a Sunday -which is amazing The vet was very kind and helpful and everyone along the way reassured my anxiety about my cat Would highly recommend to anyone who is ok to wait a bit and doesn t have an emergency

Fuzzy and the employees they

Fuzzy and the employees they hire specifically Diane C are the reason I m never using traditional vets ever again except when necessary I m going to tell EVERYONE how awesome this company is