Petcoach Reviews

Waste time and money

They send you to different domains charge you and keep you on the page waiting for an expert and never answer you Waste time and money

PetCoach NOT as great as they think

This service feels like a scam in my opinion At the start they don t really give enough characters on their question form to properly explain things and then their experts give generic non-answers as replies I recently went on there and asked Should I risk anesthesia to clean my 16 year old FIV cat s teeth My FIV cat has frequent URIs mild seizures but he has done really well until now-a couple weeks ago he started drooling after eating not eating much We ended up taking him to three different vets long story 1 says he needs his canines out 2 says he needs everything BUT his canines out 3 says he just needs a cleaning None are AAHA accredited or have done xrays one gave him a Covenia shot that helped a lot And the reply I got was If in doubt I would see if a local referral center has a board certified dentist that could give you their assessment But often cats with stomatitis do need full mouth extractions This answer does not address my concern with older FiV cats and anesthesia in any way it passes the buck by telling me to see a local referral center to find a dentist to ask which is a thing that does not exist as far as I know there s certainly not such a thing where I live and there s no help with where to look for one online and finally it gives me a fact about a disease I did not mention that my cat does not have I was hoping for an outside opinion on my cat s condition and the risks of anesthesia as obviously the local vets I ve seen have varying and confusing opinions for clarity my usual vet wanted all teeth but my cat s canines out without the use of any antibiotics so I got a second opinion who recommended just cleaning then the one I got for an emergency visit after the poor cat s face swelled up wanted just the canines out and gave the antibiotic shot and I m too emotionally attached to feel clear headed about picking one and feeling I ve made the right choice Also considering the guy s age and health challenges I wonder if I shouldn t just skip anything with anesthesia and do the best I can until he is suffering too much to go on Obviously PetCoach was not any help with any of this I have sent an email with my complaint and I have requested a refund but I m not too hopeful about getting one I would advise people to stay away from this site unless they like to do things like pay five dollars to be told to go ask someone else and then be told about something irrelevant which is how I feel my experience went

Bad Service No Advice

The company charges low rates for conversations with vets I wrote that my male cat was having difficulties with my landlord s female cat The first vet asked a question in the chat then disappeared from the chat I pleaded twice for him to return he had not ended the chat but he did not respond I waited 20 minutes I had just lost 20 By accident I tried to get his attention through another page on the company s webpage and accidentally charged another 20 to my account A second vet responded and apparently did not even read my inquiry She referred to my male cat as a female and asked me if there were any other animals in the house when my inquiry was about the male and female not getting along She asked a couple of questions and then disappeared for nearly a half hour I wrote twice asking if she was still there but she did not answer I finally said I was ending the chat I then called my credit card company and placed the 40 in dispute I took screenshots and printed out the chats showing that both vets did not respond to my questions and left me alone in the chat until finally I ended the call