


Based on authentic user experiences
Elmira Lee
6727 reviews
N/A
1 year ago
I hate giving this company 1 star
I hate giving this company 1 star - Where do I start OK a year ago I assumed I was purchasing their HD lace kinky straight wig and because at the time I wasn t too wig savvy Mia with Yswigs instead sent the medium brown lace Recently I reached out to Mia and she apologized and said to make up for her trying to cheat me she would offer me 80 00 off my next purchase Once a cheater always a cheater Yet again this dime snatcher still played her trick game Instead of sending me kinky straight she sent me yaki straight and the wig had these fine crimps all throughout the hair Long story short only with the help of PayPal was I able to return this crappy wig She claimed she would be paying for shipping it back but at the last minute she switched up Whomever the owner of this company is they need to fire her She is the worse in customer service and is out only to cheat which will eventually cause this raggedy company to fold I despise this woman and lucky for her she is in China because her unethical behavior makes anyone reluctant to do business in China I cannot wait til the day I no longer have to support wig companies in China for the exception of a few I know to be fair Stay away from Yswigs Ulwigs and Chinalacewigs they send the youtubers better quality wigs only to reel us in and then we are stuck with their garbage
suzana abrigada
6727 reviews
N/A
1 year ago
This company is a SCAM
This company is a SCAM I bought a wig deal from them that was advertised on their website When I got the hair I noticed that the hair was nothing like it was advertised I ordered a blonde ombre wig I immediately contacted their customer service via email where someone by the name Jack responded He told me to send the hair which I did even sent him a picture of the shipping label and told me when he receives the hair he will refund it to me We are going on 2 and a half months and I still have not received a refund or any communication from Jack When I tried to dispute the charge with my credit card they had the nerve to fight it back and say that I received the hair knowing damn well I no longer have the hair because I shipped it back and ACTUALLY SENT HIM A PICTURE OF THE THE SHIPPING LABEL
SV
6727 reviews
N/A
1 year ago
Scam
I ordered the Undetectable Dream HD Lace Natural Wave Short Bob In 8 in With a pre made fake scalp When it arrived I received the wrong wig with none of the upgrades I got an extra curly wig no scalp cap and it doesn t stay in place the pins to hold it in place are horrible and the wig is very thin I called and no one answered so I emailed and I received a message asking for photos which I gave and was just ignored I had sent the email the next day November 16 and it is now November 28 and I have received no answer back I ve sent repeated emails with no answer back this site is a scam They do not send the correct products and ignore you when you try having them fix their mistakes
brianna
6727 reviews
N/A
1 year ago
This company is a scam and I already
This company is a scam and I already regret purchasing from here before even receiving my unit I placed an order on July 2nd and I m JUST now receiving my tracking number Before this I contacted the website and the email that was attached to my confirmation email for my order By doing this I was given two different tracking numbers from Mia and Jack both were dummy tracking numbers for completely different shipments just so I could assume that the order was shipped and I wouldn t ask for a refund It wasn t until TODAY that I finally received my tracking number and my order won t come in until the 20th If they re lying already before I even receive my order then I m already expecting this unit to be going straight to the trash Oh and don t bother asking for a refund because they will completely ignore it
Traci Jackson
6727 reviews
N/A
1 year ago
There are better companies to purchase
There are better companies to purchase your units from I hate buying something online and when I get it it s not what I paid for I paid 20 extra dollars for HD lace twice and when I received the units it was not HD lace I paid for a curly 10 inch bob unit and what I received was a very loose wave unit I tried to give this company a chance twice but I will never spend my money here ever again and I would never recommend them to anyone
Kountess Dough
6727 reviews
N/A
1 year ago
Don t ever buy from this company
For one they sent me the wrong wig Over charged me and when I complained they sold my information to someone on Facebook each and every day for 2 weeks the person try to get money out of my account thank God I had Wells Fargo who realized it was a scam don t ever get anything from people in China AliExpress Ys wigs UI wigs or any China company They will cheat and deceive you
Zanaya
6727 reviews
N/A
1 year ago
Don t buy this hair
The wig was tangling straight out the pack The company took longer than they state on the website to ship I needed the wig by a certain date and noticed it hadn t shipped so I reached out to cancel the order due to being shipped outside of the shipping time They emailed me back told me they already shipped it and didn t provide a tracking number until 2 days later They shipped the wig AFTER I requested to cancel the order And always beware of companies that don t offer refunds especially on items so expensive