Zabiva Reviews

Poor to non-existent customer service

Seems to be a kind-of business Poor to non-existent customer service Surprise return policy 25 restocking fee that is not written on their site I do not recommend buying from them

Horrible service

The part I ordered was shipped to someone else according to the tracking number they sent me I don t believe they ever had the part in stock from the beginning What made me question the order was the fact that it didn t ship for 3 days When I asked them why the order didn t ship yet they sent me 5 emails with a different excuse every time I still haven t received my refund

FALSE ADVERTISEMENT

FALSE ADVERTISEMENT Features for shaving gel said pack of 6 for 50 Ordered a pack of shaving gel for 50 supposedly only to recieve 1 can and be told my order was correct If I want a refund I ll be charged a 25 restocking fee WILL NEVER DO BUSINESS WITH ZABIVA AGAIN If youre reading this be careful of what you order Clearly no matter whats in the features you re going to get whatever they want you to have

I placed an order for an outdoor swing

I placed an order for an outdoor swing cover and an outdoor furniture cover via the sears marketplace seller website The items did not fit the funiture correctly and I returned said items I have returned both items and have yet to receive and refund or any other correspondence in relation to my returned order I have called Zabiva at the number provided and have yet to receive and other information

Warning

Ordered a product and contacted them as I did not receive merchandise weeks later They said they did not have the product and will not charge my credit card Just got my credit card statement and they did charge me Called customer service and was told to write them a letter The guy sounds like he was in his kitchen and could hardly understand him Don t do business with such an unprofessional company

Bait and Switch Terrible Customer Service

They advertised a product as a flash sale then shipped an inferior model at an inflated price When I got a different product than I ordered they want me to pay return shipping and a restocking fee They won t answer the phone

Absolutely the worst business I have

Absolutely the worst business I have ever dealt with They completely lack any form of honesty and accountability whatsoever and utilize shady third party people to ship you merchandise they are a middle man in the worst sense I bought a watch from these criminals in November and returned it due to their third party friend sending me a used watch For 1100 Yeah You get the picture Then they played a game of we don t know where the watch is despite the Sears-provided label showing that they signed for it Over 1 month and no money They basically stole 1100 from me and then fought like animals to keep it BEWARE of these shady crooks- They purport to be a big company but they re simply a drop-shipper middleman and are absolutely dishonest

Charged 50 cents to cancel an order

Charged 50 cents to cancel an order 10 minutes after I placed it when I realized the watch strap I bought wouldn t fit my watch Hope that 50 cents gets your company far because I will never buy anything from you again Oh and they don t answer their customer service phone number - it goes to voicemail I tried 5 times