Zoskinhealth Reviews

expensive and terrible customer

expensive and terrible customer service the lid broke off and they wouldn t replace or offer any type of help except auto responses becuase there are so many similar products on the market I wouldnt waste my money here

Wish I d never used it

I just used the daily skincare program after consultation but the amount of exfoliation was way too much for my skin but I perservered for about 8 weeks My skin barrier was is so terribly damaged my skin went into overdrive producing oil my face looked so shiny and I developed a forehead full of sebaceous hyperlapsia I had 2 tiny bumps previously but now got about 15 sebaceous hyperlapsia is permanent I can t tell you how much I could rewind time and never have used it A year on my skin is still ruined can t see a way to repair it

Terrible customer service if the

Terrible customer service if the products do t work out for you I ordered 4 products and two of them did not work for me As you should with any new skin care products I gave it time to see if my skin would adjust but ZO s 30 day policy is just ridiculous That is not enough time to give a product a fair shot and get it returned Extremely disappointed with this service and I will not be ordering anymore products Beware trying new products because you won t have time to try them out and then return them

Awful experience ordering from them

Whatever you do do not order from them online -- their customer service is one of the worst I ve encountered bad enough that I won t buy anything from ZO again I decided to make my first purchase from ZO online over a month ago When placing my order Apple Pay autofilled an old NYC address for me I ve been living in CA since 2016 I e-mailed customer service within 2 minutes of placing the order to let them know about the error and to ask if they could please update to my new address ZO informed me that they are unable to make changes to an order once it s placed but told me incorrectly that I could update the address myself by contacting FedEx I spoke with a FedEx rep and only the shipper can change the destination address I let ZO know and they asked me if there was someone in New York who could pick up the package for me I called Fed Ex again and this isn t possible That person retrieving the package would need a government-issued ID with an address I haven t lived at for 7 years on it The package has now been sitting for almost a month in NYC waiting for pickup which I am powerless to do and ZO refuses to take 2 minutes to call FedEx and ask them to return the package to them so I can get my 188 dollars back So yeah if you want to be out nearly 200 bucks for overpriced skincare and given incorrect information repeatedly with no accountability then knock yourself out

Made my skin break out awfully

I tried this for 30 days after seeing an aesthetician who said I would fall in love with this brand if I used the trial kit for 28 days to help my acne I used the exfoliating cleanser exfoliating polish 2 times a week complexion renewal pads daily power defence and sulfur mask After a few days my skin started to get really bad and after 30 days I decided to give up because it didn t look like it was going to get any better

Dangerous

Dangerous AHA is no good for skinMore ridles now I m decourage My skin is burn

I ordered my first ZO products to try

I ordered my first ZO products to try because I ve heard good things I have very sensitive skin and allergies I didn t receive my first order Customer service was nice enough to reship I tried the products and they stung and I broke out in a terrible rash When I contacted customer service I was basically told that I m out of luck and we have the right to refuse returns So now I ve spent 150 on products that I can t even use They were rude and clearly didn t care If you have sensitive skin or might have a reaction I would steer clear because you will be wasting your money Even though they advertise 100 percent customer satisfaction Extremely disappointed to spend that kind of money on skincare products and be treated that way

Absolute disgrace of a company and scam

Absolute disgrace of a company and scamordered products in June with an estimated delivery date beginning of august The product shown as coming from Australia and was just stuck in the UK Emailed and used the chat button and never had any response This site should be shut down

TOTAL SCAM do not order anything Ordered on the 17th of July 22 and

Ordered on the 17th of July 22 and checked before ordering that the company was based in the UK then after ordering was told it s in Australia went along with ordering time gone past delivery date sent numerous messages which are never replied to next step is to go to card bank to recuperate money my advise is to STAY AWAY FROM THIS COMPANY total scam