Zackstrade Reviews

This company and the traders using it

This company and the traders using it are operating an advanced trading scam Do not give them any of your hard earned money

DO NOT USE THIS BROKER

DO NOT USE THIS BROKER After accepting all my documents to open the account they refused to activate it until I transferred funds to it But after transferring the funds suddenly they want me to upload more documents to activate the account and I cannot cancel the application or transfer the funds back to my account This company has reviews on all the popular sites but they probably paid for it with money that they stole from honest hard working people who are only trying to grow their savings I tried emailing the support email that they have listed on their website No one has ever responded Their live chat doesn t work Do I need to spend money calling some US number The whole thing is like a scam Sending them money for an account that will never be activated BELIEVE THE BAD REVIEWS STAY AWAY

customer support services are very poor

I am sorry to say that customer support services are very poor 1st they are not able to open the account and now when they fail to open an account i ask for refund for my deposit and they are taking more than a month to refund the money This is a totally unprofessional approach towards the work Really disappointing

Still trying to withdraw my money from ZacksTrade

I opened an account with ZacksTrade in mid-November and today nearly two months later the application is still pending review I have 5k EUR sitting in their account After multiple attempts and a two week delay I did receive a reply to my email that I would see progress within a couple of days That was 10th December one month ago and still no progress I tried to withdraw the funds and received an error message we cannot process your request to add new withdrawal instruction at this time It seems many other reviews online are correct unfortunately - this seems to be a very poorly run platform and withdrawing funds will be like squeezing water from a stone

My dad recently died and had an account

My dad recently died and had an account with Zack s Trade It has been a nightmare for my mom getting it straightened out She is not super computer literate and she was told they do not do anything with snail mail and she would have to go to a library or somewhere in order to fill out their lengthy paperwork She took a copy to another financial adviser she works with and they couldn t believe all the crazy questions they wanted her to know what was the date of the last time the deceased voted in an election - really

Waste of time

Tried registering for a Zacks Trade account - filled out the forms and waited fore the confirmation number to be sent to my email address It never arrived I tried clicking the resend button multiple times Nothing Do I have time to sit and call some US 888 phone number when there are hundreds of other trading platforms Nope Get it together Zacks Total waste of 20 minutes

They don t use SL and beg for more

They don t use SL and beg for more money - has no idea how to risk manage and does not practice what they preach they simply try to make as much as possible luckily I did not give them much to play with

Outstanding customer service and fee

Outstanding customer service and fee structure if you re a buy and hold long term international investor Full access to global equities ETFs mutual funds via the Interactive Brokers platform