


Based on authentic user experiences
jmlbejar
6731 reviews
N/A
11 months ago
verification system not user friendly
I have been try to redeem 100 00 since September 12 they are telling me that they need me to submit my documents because they don t have my information I have submitted all the information on my desktop and on my phone 4 times and they are still saying that I have not been successful I redeemed 200 00 on March 25 after going thru the same problem from March 3-25 when I finally received an email that my account had been put on a paynote Now its happening again Help
Adrell
6731 reviews
N/A
11 months ago
Zula casino stalls on payout
I have been trying to verify my residence for 2 weeks now I ve sent multiple documents valid ID etc they just continue to stall and won t allow me to redeem the money they owe me I suggest playing elsewhere
Chris
6731 reviews
N/A
11 months ago
I ve tried numerous times over the past
I ve tried numerous times over the past few months to verify my identity to redeem on thier site and EVERY SINGKE TIME there s been an issue I ve most recently tried 6 times within the past 24 hours to no avail Don t waste your time and money on this casino site because you ll never be able to cash out your winnings I ve never had an issue on any other site
Melissa
6731 reviews
N/A
11 months ago
I have been trying to get zula casino
I have been trying to get zula casino to release 60 00 dollars of winnings that I won last Friday morning it s ridiculous that they play hell trying to give u winnings back to u in a timely manner but will take a DEPOSIT without any hesitation I have emailed chatted rhe white nine they blame it on promotions an jackpots an everything else why I can t get my money but ARENT CUSTOMERS LIKE ME THE REASON THAT YOU GUY S HAVE JOBS TO PUSH THE BUTTONS IN THE QUE STILL WAITING WANTING TO RECEIVE WHAT I WON RIGHT IS RIGHT WRONG IS WRONG KNOW UR PLACE BE FAIR CAUSE ITS NOTHING PERSONAL HUST BUISNESS RIGHT
Jamaican girl
6731 reviews
N/A
11 months ago
I ve spent hundreds of dollars and won
I ve spent hundreds of dollars and won but can t cash out Keep kicking my verification back about my bank account when I have a legitimate financial institution I ve tried over 10 times no luck and customer service just keeps sending their automated messages that s not helping me redeem I need to talk to an actual person but no luck
Lisa Martens
6731 reviews
N/A
11 months ago
Used to be my favorite platform but now
Used to be my favorite platform but now they email you offers that will not work send generic emails with no help They start out great but the more money u spend the less you get Totally disappointed in them at this point
william chuck
6731 reviews
N/A
11 months ago
The customer service and plan to not
The customer service and plan to not approve customers to avoid payouts Is the worst ive ever seen Several weeks Rehashing Name is not the same Wife name not listedBank issues I have several accounts And the games played to avoid a payout Is ridiculous Avoid Response not only are we several werks into your review process Most on line slots take on average 3 days You approved the verification Then revoked it When i went to redeem So you BS response is Trash Just like how yall played me
Will
6731 reviews
N/A
11 months ago
This platform is SOO predictable and
This platform is SOO predictable and rigged it s unreal
Ashley Moody
6731 reviews
N/A
11 months ago
Very disappointed with this site
Very disappointed with this site Ok played this morning Got the feeling they were messing with the reels
Kannin Vandermeer
6731 reviews
N/A
11 months ago
Run for the hills
Once you win a certain amount they turn off the ability to win Pretty incredible how fast 1000 goes with no bonuses and scatters Avoid this company if you win anything run for the hills