In the world of online furniture shopping, Article has emerged as a go-to brand for homeowners seeking stylish, mid-century-inspired pieces without breaking the bank. Founded in 2013, Article focuses on direct-to-consumer sales, cutting out middlemen to offer affordable, high-quality furniture delivered straight to your door. But with mixed feedback floating around forums like Reddit and review sites like Trustpilot, many shoppers wonder: Does Article live up to its promises? In this comprehensive article furniture reviews guide, we'll dive into real customer experiences, product breakdowns, pros and cons, and expert insights to help you decide if Article is right for your home.
Drawing from sources like Reddit discussions, Trustpilot ratings, personal blogs, and independent analyses, this review aims to provide a balanced perspective. Whether you're eyeing the iconic Sven sofa or a sleek dining table, we'll cover what makes Article popular—and where it falls short.
What Is Article Furniture? A Quick Overview
Article positions itself as a brand that makes "great style easy, long-lasting, and well-priced." According to their official about page, they work directly with manufacturers to produce unique, durable items using high-quality materials like walnut wood, aniline leather, and resilient foams. This model allows for competitive pricing—often up to 30% less than traditional retailers like West Elm or Crate & Barrel.
Key highlights from Article's brand story:
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Product Range: Sofas, chairs, tables, beds, outdoor furniture, and decor for living rooms, bedrooms, dining areas, and more.
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Shipping and Delivery: Most in-stock items ship in two weeks or less, with flat-rate delivery fees (free over $999 for standard shipping).
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Core Values: Customer obsession, innovation, ownership, and teamwork, supported by a diverse team of professionals.
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Sustainability and Reach: They've delivered to over half a million homes in North America, emphasizing efficient logistics and quality control.
The article's aesthetic leans toward modern, minimalist designs with Scandinavian and mid-century vibes—think clean lines, warm textures, and versatile pieces that blend into various decor styles. But as with any online-only brand, the real test comes from customer feedback.
Positive Article Furniture Reviews: What Buyers Love
Many reviewers praise Article for delivering on style, value, and convenience. On Trustpilot, the brand holds a "Great" rating of 3.9 out of 5 stars from over 900 reviews, with 67% giving 5 stars. Common themes include:
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Stylish Designs That Look Even Better in Person: Shoppers often note that pieces like the Sven Charme Leather Couch or Lenia Walnut Oval Coffee Table exceed online photos. One Trustpilot reviewer raved about their Conan Table and Zola Chairs: "Awesome quality!! So glad we found you!!!" Blogs like Reperch highlight Article's timeless appeal, calling it "approachable" for modern homeowners who want designer looks without luxury prices.
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Quality Materials and Build: Several users report solid craftsmanship. For instance, a Reddit commenter shared that their Sven leather sofa from 2019 is still in great shape after years of use. In a personal blog review on Kismet House, the Burrard Sofa scored a 10/10 for quality, described as "strong, built to last, solid!" Other standouts include the Nord Leather Chair (10/10 for fabric and quality) and Matrix Velvet Chair (10/10 for comfort).
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Affordable Pricing with Good Value: Compared to competitors, Article's prices are seen as fair. The Sven Couch, around $1,899, is often cited as $1,000 cheaper than similar models elsewhere. A family-owned furniture store insider on Reddit estimated that Article's low overhead allows for quality materials at budget-friendly costs, like the Ceni Sofa at $849.
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Seamless Delivery and Assembly: Fast shipping (often under two weeks) and easy setup are big wins. Trustpilot reviews commend the "meticulous" packaging and "idiot-proof" instructions. Reperch notes minimal assembly—usually just attaching legs—making it ideal for busy professionals.
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Customer Service Wins: Positive interactions include quick resolutions, like free replacements for damaged parts. One Reddit user got a full coffee table replacement without hassle.
From independent sources like The Skimm (which calls Article a brand their editors "can’t get enough of"), the consensus is that Article excels in convenience and aesthetics for first-time homeowners, renters, and small-space dwellers.
Negative Article Furniture Reviews: Common Complaints
Not all experiences are glowing. About 20% of Trustpilot reviews are 1-star, and Reddit threads like the r/furniture post titled "Does Article actually sell good quality furniture or are they just good at marketing?" reveal frustrations. Here's what critics say:
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Durability Issues Over Time: Many report cushions flattening quickly or fabrics fading/pilling. A Reddit user mentioned their Timber Sofa cushions "settled in very quickly and were pretty flattened out around a year." Trustpilot complaints include a reclining chair breaking after two years and a dining table peeling after light use. Velvet fabrics, like on the Sven, are prone to thinning or dye issues, with one reviewer calling it "cheap cheap fabric."
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Inconsistent Quality Across Products: While wood pieces like bed frames often get praise (e.g., the Basi Walnut Bed holding up for 3 years), sofas and chairs vary. The Ceni and Abisko models drew complaints about misshapen pillows and pilling after 6-12 months. A Reddit commenter noted a leather Sven developing holes after 7 years, questioning if it's "BIFL" (buy it for life) quality.
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Customer Service and Warranty Problems: Some feel support is unhelpful post-warranty. Trustpilot reviews accuse the brand of "censored reviews" (not posting low ratings) and denying claims, like for a table damaged by normal use. One buyer was told cleaning products voided the warranty on a dining table. Delivery issues, such as angry drivers or delays, also pop up.
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Comfort and Fit Concerns: Firmer cushions aren't for everyone. The Timber Sofa was called "not comfy at all" by some, while high seat heights on models like the Soma Sleeper were noted as awkward.
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Return and Policy Frustrations: The 30-day return window comes with fees ($19-$49), and some find repackaging large items challenging. Policies like selling chairs only in sets of two irk buyers needing singles.
Reddit discussions suggest Article's quality may have declined post-COVID, with higher prices and lower standards. Blogs like Kismet House give balanced scores, noting minor pilling on fabrics (8-9/10) and higher costs for premium options like leather.
Breakdown of Popular Article Products Based on Reviews
Here's a quick summary of top-rated (and criticized) items from aggregated article furniture reviews:
Ratings based on Reddit, Trustpilot, and blog analyses like Reperch and Kismet House.
Delivery, Customer Service, and Policies: What to Expect
Article's $49 flat-rate delivery (or free over $999) is a highlight, but third-party services can vary—some report efficient, kind drivers; others cite privacy invasions or rudeness. Assembly is straightforward for most, but returns require original packaging.
The 1-year warranty covers manufacturing defects, but critics say it's strict (e.g., no coverage for normal wear). Trustpilot replies from Article show they respond to 92% of negative reviews within a week, often offering resolutions, which adds trustworthiness.
Final Verdict: Should You Buy Article Furniture?
Based on hundreds of article furniture reviews, Article shines for modern, budget-conscious buyers who prioritize style and convenience. It's a strong choice if you're furnishing a new apartment or refreshing a space with versatile pieces like the Sven or Matrix. Expect good value for the price, but not heirloom-level durability—many pieces hold up for 3-5 years with moderate use.
However, if you need ultra-plush comfort, pet-proof fabrics, or long-term warranties, consider alternatives like Blu Dot or Interior Define (as suggested in Reddit threads). Always check recent reviews for specific products, as quality can vary.
For the best experience:
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Read customer photos and measurements carefully.
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Opt for leather over velvet for easier maintenance.
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Contact support early for any issues.
If you've tried Article, share your thoughts in the comments—what's your top pick or biggest regret? This review is based on publicly available sources as of September 2025 and aims to help you shop smarter.
Disclaimer: This content is for informational purposes only and reflects aggregated user opinions. Always verify current policies on Article's website. No affiliations or incentives influenced this review.
Sources
Reddit Thread: Does Article actually sell good quality furniture or are they just good at marketing?
Trustpilot Reviews for Article
Reperch Blog: What Makes Article Furniture So Popular With Modern Homeowners?
The Skimm: Why Article Is the Furniture Brand Our Editors Can’t Get Enough Of
Kismet House: My Article Furniture Review; The Good, Bad and In Between
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