When searching for Ortheshoe reviews, potential buyers often encounter a mix of warnings and isolated positive feedback about this online footwear retailer. Operating primarily through ortheshoe.co.uk (and related domains like ortheshoe.co.uk or orthoshoes.com), the brand markets itself as a UK-based provider of orthopedic shoes, sandals, and sneakers with features like arch support and wide fits. However, aggregated customer experiences from independent review platforms reveal significant concerns about product quality, shipping reliability, customer service, and potential misleading practices.
Overview of Ortheshoe: What the Company Claims
Ortheshoe positions itself as a specialist in comfortable, health-focused footwear, often advertised via social media platforms like Facebook and Instagram. Products are promoted with claims of "orthopedic" benefits, breathable materials, and discounts up to 50%. The website uses a .co.uk domain to suggest UK operations, accepts payments via PayPal and credit cards, and displays SSL certification for secure transactions. Despite these features, the business is registered with GoDaddy (domain created July 4, 2024) and ships from China, which contradicts UK branding and complicates returns.
Key Findings from Ortheshoe Reviews
Customer Ortheshoe reviews across multiple platforms consistently rate the company poorly, with average scores below 1.5/5. Common themes include:
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Delivery Issues: Orders frequently arrive 3–6 weeks late, with non-functional tracking or no delivery at all. Many report items shipped from China despite UK marketing.
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Product Quality and Sizing: Shoes are described as cheaply made, with thin materials, inaccurate sizing (often smaller than advertised), and no genuine orthopedic support. Items arrive damaged, used, or entirely different from photos.
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Returns and Refunds: Returns require shipping to China at the customer's expense (often £15–£50), exceeding product cost. Refunds are partial (5–30%) or denied, with offers of store credit instead. Policies claim "free returns" and "100% satisfaction," but users report these are not honored.
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Customer Service: Emails go unanswered or receive automated, unhelpful responses. No phone support is available.
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Misleading Practices: Suspected fake positive reviews on the company site; spam emails to non-customers; and operations flagged as a "Chinese scam front" by reviewers.
Positive Ortheshoe reviews are rare (less than 5% of total) and often note timely arrival and basic comfort for low-use items, but even these acknowledge slow shipping from overseas.
Aggregated Ratings
Trust and Safety Evaluations
Independent scanners highlight red flags:
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Low Trust Scores: ScamAdviser rates it "very low" due to recent domain age, hidden ownership, and scam-like traits. Gridinsoft flags it as a "Suspicious Shop" with blacklisting risks.
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Scam Indicators: Proximity to fraudulent sites, data collection forms without clear privacy policies, and patterns matching fake e-commerce (e.g., social media ads leading to payment without delivery).
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No Major Blacklisting: Not on global engines yet, but user reports suggest potential for phishing or data misuse.
Experts recommend chargebacks via banks/PayPal (under Section 75 in the UK) for refunds, as direct resolutions fail.
Real Customer Experiences
From verified Ortheshoe reviews:
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One buyer received wrong-sized boots after a month, offered only 20% refund, and faced £20+ return costs to China.
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Another reported spam emails despite no prior interaction, with no unsubscribe option.
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A rare 5-star review praised comfortable sandals but noted 2-week shipping from China.
Overall, 90%+ of Ortheshoe reviews advise avoiding the site, citing it as a "rip-off" or "scam."
Recommendations Before Purchasing
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Research Thoroughly: Check multiple platforms for Ortheshoe reviews beyond the company site.
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Use Safe Payment: Opt for credit cards or PayPal for dispute options.
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Alternatives: Consider established UK retailers like Clarks or Hotter Shoes for verified orthopedic options.
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Report Issues: File with Trading Standards, FTC, or your bank if affected.
While a handful of orders succeed, the overwhelming evidence from Ortheshoe reviews indicates high risk. Proceed with extreme caution or avoid entirely.
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