Retro Stage is an online retailer specializing in vintage-inspired clothing, shoes, and accessories, aiming to bring classic aesthetics into the modern era. As with any online shopping experience, customer reviews play a crucial role in understanding the brand’s reliability, product quality, and service.
This article dives into Retro Stage reviews from multiple platforms to provide a balanced perspective for potential shoppers.
Overview of Retro Stage
Retro Stage markets itself as a go-to destination for vintage-style fashion, offering dresses, swimsuits, and accessories with a retro flair. The brand operates globally, with websites like retro-stage.com and regional domains such as retro-stage.de and retro-stage.fr. However, customer feedback varies widely, with some praising the unique designs and others raising concerns about quality, shipping, and customer service.
What Customers Are Saying: A Look at Retro Stage Reviews
To provide a comprehensive view, we’ve analyzed reviews from reputable platforms, including Trustpilot, Sitejabber, Reddit, and the Better Business Bureau (BBB). Below is a summary of key insights from these sources.
Trustpilot: Mixed Feedback with a 4-Star Average
Retro Stage’s main website retrostage has a 4-star rating on Trustpilot, based on over 3,100 reviews as of July 2025. Customers often highlight the appealing vintage designs and affordable pricing. For instance, some reviewers note that swimsuits and dresses fit well and are of decent quality for the price, comparable to big-box retailers like Target. However, negative reviews frequently mention slow shipping times (often 2–4 weeks due to international shipping from China) and challenges with customer service, including vague responses or difficulties obtaining refunds. The German site, retro-stage.de, also holds a 4-star rating with 288 reviews, echoing similar sentiments about style but noting occasional sizing inconsistencies.
Sitejabber: Polarized Experiences
On Sitejabber, Retro Stage has a 2.4-star rating from 755 reviews, indicating a more critical customer base. Common complaints include receiving incorrect sizes (e.g., an XS instead of an XL) and issues with refunds, with some customers reporting unresponsive support or disputes with the company claiming emails were not received. On the French domain (retro-stage.fr), the rating improves slightly to 3.2 stars from 114 reviews, but similar issues persist, such as poor-quality clothing and complicated return processes. Positive reviews, however, praise the unique designs and satisfactory fit when the correct size is delivered.
Reddit: Community Insights on Vintage Fashion
Reddit discussions, particularly in communities like r/fashion and r/VintageFashion, reveal a mix of curiosity and caution about Retro Stage. A 2023 post on r/fashion with 132 votes and 279 comments questioned the site’s legitimacy, with users labeling it as “fast fashion” that may not match the quality shown in photos. Some users reported positive experiences, particularly with swimsuits, noting decent quality for the price and reasonable shipping times (around two weeks). Others warned of potential scam-like practices, citing login issues and suspicious Trustpilot reviews that appeared overly positive or bot-generated.
Better Business Bureau (BBB): Complaints and Accreditation
Retro Stage is not BBB-accredited, and its profile lists several complaints, primarily about delivery issues and refund disputes. A notable concern raised by the BBB in April 2025 involves Retro Stage’s advertising practices, specifically the use of “sale” claims without clear evidence of significant price reductions. Customers have reported non-delivery of orders despite tracking showing “delivered” status, leading to frustration and disputes.
Key Themes from Retro Stage Reviews
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Product Quality: Opinions on quality vary. Some customers find the clothing, especially swimsuits, to be of acceptable quality for the price, while others describe materials as cheap or polyester-heavy, typical of fast fashion.
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Shipping and Delivery: Shipping from China often takes 2–4 weeks, and some customers report non-delivery or incorrect tracking information. Additional customs fees (e.g., €80 on a €111 order) have also been noted.
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Customer Service: Retro Stage’s customer service receives mixed feedback. While some appreciate responsive support, others report unanswered emails, vague responses, or difficulties obtaining return addresses.
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Sizing Issues: Incorrect sizes are a recurring complaint, with some customers receiving items significantly different from what was ordered.
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Returns and Refunds: The return process is often described as complex, with customers claiming the company offers store credit instead of refunds or fails to provide clear return instructions.
Is Retro Stage Legit?
Retro Stage appears to be a legitimate business, with an SSL-encrypted website and payment methods like PayPal, Visa, and Mastercard that offer some buyer protection. However, its reputation is marred by inconsistent customer experiences. Scamadviser gives retro-stage.com a mixed review, noting the use of an internal review system that may lack transparency compared to third-party platforms like Trustpilot or Sitejabber. The company’s non-accredited status with the BBB and unresolved complaints further raise caution.
Tips for Shopping at Retro Stage
If you’re considering purchasing from Retro Stage, here are some tips based on customer feedback:
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Check Sizing Charts Carefully: Retro Stage provides sizing charts on its website. Measure yourself and compare to avoid sizing issues.
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Expect Longer Shipping Times: Allow 2–4 weeks for delivery, and be prepared for potential customs fees if ordering internationally.
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Use Secure Payment Methods: Opt for PayPal or credit cards for easier dispute resolution if issues arise.
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Read Return Policies: Familiarize yourself with Retro Stage’s return process, as some customers report challenges.
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Research Reviews: Check multiple platforms like Trustpilot, Sitejabber, and Reddit for a balanced view before buying.
Conclusion
Retro Stage offers an appealing selection of vintage-inspired clothing at budget-friendly prices, but customer reviews highlight both strengths and pitfalls. While some shoppers are satisfied with the unique designs and decent quality for the price, others face issues with shipping delays, sizing errors, and unresponsive customer service. By researching thoroughly and managing expectations, you can make an informed decision about shopping with Retro Stage.
For further insights, visit trusted review platforms like Trustpilot, Sitejabber, or community discussions on Reddit. If you’ve shopped with Retro Stage, consider sharing your experience to help others at [email protected] or on Sitejabber.
Disclaimer: This article is based on aggregated customer reviews and publicly available information as of August 2025. Experiences may vary, and we encourage readers to conduct their own research before making purchases.
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