If you're considering flying with Sun Country Airlines, you're likely asking: “Is Sun Country Airlines good?” To help you decide, we’ve analyzed hundreds of real Sun Country Airlines reviews from credible sources like Reddit, TripAdvisor, Trustpilot, and AirlineRatings. Here's a complete breakdown based on passenger experiences in 2024 and 2025.
What is Sun Country Airlines?
Sun Country Airlines is a US-based low-cost carrier headquartered in Minneapolis, Minnesota. Known for its affordable fares and vacation destination routes, it operates a mix of domestic and international flights, focusing on value-conscious travelers.
Sun Country Airlines is a low-cost U.S.-based carrier headquartered in Minneapolis, Minnesota. It primarily operates domestic routes and select international destinations, with a growing focus on budget-friendly travel options and à la carte pricing.
Overall Passenger Rating
Based on data aggregated from multiple review platforms:
Pros Highlighted in Sun Country Airlines Reviews
1. Affordable Ticket Prices
Most travelers agree that Sun Country offers some of the lowest fares—especially for domestic routes such as Minneapolis to Las Vegas or Orlando.
“I saved over $100 compared to Delta. Just pack light and you're golden.” – Reddit user
2. Good On-Time Performance
Despite being a budget airline, Sun Country is relatively punctual, especially compared to competitors in the ultra-low-cost category.
“Surprisingly on time both ways. Wasn’t expecting that from a budget airline.” – TripAdvisor reviewer
3. Safety Standards
According to AirlineRatings, Sun Country meets all international safety benchmarks and has a clean safety record.
Common Complaints in Reviews
1. Additional Fees
Many negative reviews mention unexpected baggage and seat selection charges. Their ultra-low-cost model means basic tickets don't include much beyond the seat itself.
“Paid $50 extra just for carry-on and seat selection. The initial cheap fare was misleading.” – Trustpilot reviewer
2. Customer Service Issues
Customer support responsiveness—especially during delays or cancellations—is a major pain point for several travelers.
“Their support line kept disconnecting, and I was stranded at the airport.” – Reddit feedback
3. Limited In-Flight Amenities
There’s no in-flight Wi-Fi, limited snack options, and cramped legroom on most flights.
“No frills, no Wi-Fi, and felt like a bus in the sky.” – AirlineRatings user review
Who Should Fly with Sun Country Airlines?
Sun Country Airlines is ideal for budget-conscious travelers, weekend getaways, or last-minute bookings. It's a solid choice if you’re okay with barebones service and plan ahead for baggage and seat fees.
Best For:
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Travelers with flexible expectations
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Carry-on only passengers
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Domestic flyers looking for savings
Not Recommended For:
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Families with children needing support
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Business travelers who require Wi-Fi or reliability
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Those who prefer all-inclusive fare models
Sources & Further Reading
Also read
