iCrack Reviews – Beware of Poor Service, Faulty Repairs, and Overpriced Parts

I strongly advise caution based on my experience with iCrack. I took my phone in for a screen replacement and was quoted a high price for what they claimed was a genuine part. The repair process was frustratingly slow, with multiple delays and excuses. When the screen was finally installed, it didn’t work properly, and the fingerprint sensor stopped functioning.

I was assured by staff that the replacement parts were genuine, but further inspection revealed substandard components. Attempts to get a discount or proper service were ignored, and communication with management was unhelpful and dismissive.

Several reviews online echo the same issues: overpriced repairs, faulty screens, poor customer service, and misrepresentation of parts. For anyone needing phone repairs, I highly recommend avoiding iCrack and seeking a professional repair shop that guarantees genuine parts and reliable service.

This review is based on direct experience and corroborated by multiple other customers’ reports. Be careful before entrusting your phone to this company.