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Icrack Reviews: Real Customer Experiences and Warnings About Poor Service

1.0 ★ Bad
S
SyingSung ·
Company Rating on RatingFacts
3.6 / 5
All Icrack Reviews (93)
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1.0 ★ Bad
Published Oct 09, 2025

Icrack Reviews: Real Customer Experiences and Warnings About Poor Service

I wanted to share my honest experience with Icrack to help others make an informed decision. My phone needed a screen replacement, and the quoted price seemed reasonable. However, the service was extremely slow and disorganized. I was told it would take an hour, but it ended up taking multiple visits over several days. Each time, I was given excuses about wrong parts or staff availability.

When the screen was finally fitted, it didn’t work properly. The fingerprint sensor was broken, and the quality of the replacement screen was clearly substandard. Attempts to get a refund or even a discount for the delays were refused, and communication was frustrating and unhelpful.

I also noticed issues with other products sold at Icrack. A friend bought headphones that were faulty and barely charged after hours of waiting. Many customers report similar experiences, including damage to their phones or receiving inferior parts.

From my experience and from reading multiple reviews, I strongly advise caution when using Icrack. If you value your device and time, it’s safer to choose a reputable repair service with verified positive feedback and transparent policies.

About Icrack

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Icrack
icrack.co.uk
3.6
93 total reviews

About the Reviewer

S
SyingSung
Consumer Reviewer
Reviews published: 182
Member status: Active Contributor
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