Poor Quality Products Don't Match Product Images

I ordered a decorative lamp and throw pillows from Ventayo last month. While the product images looked appealing on their website, the actual items I received were disappointing. The lamp arrived with a loose socket connection, and the material felt cheap and flimsy compared to the professional product photography. The throw pillows had visible stitching defects and the fabric was noticeably thinner than expected. Customer service was slow to respond to my inquiries about returns—it took nearly a week to get a reply. When they finally responded, the return process was complicated and required me to cover shipping costs. The colors also looked different in person, appearing duller than advertised online. While Ventayo offers competitive pricing, the quality simply doesn't match the promises made on their website. I wouldn't recommend ordering from them unless they improve their quality control and product accuracy in their listings. There are better alternatives available that provide better value for money. Overall, my experience left me frustrated and hesitant to purchase from them again.