Affordable But Needs Better Customer Service

I found Doclothes while looking for affordable fashion options and placed an order two months ago. The website is clean and browsing is easy, with a decent selection of casual clothing and basics. Prices are very competitive, which was attractive. My order arrived after about ten business days, which is acceptable. However, I had several issues that negatively impacted my experience. Two of the items I received didn't match the photos online—the colors were significantly different, appearing duller and less vibrant than shown. The fit on one top was also problematic; it ran small despite the size chart. I tried to contact customer service about these issues, but responses were delayed and unhelpful. It took nearly two weeks to get a reply, and the solution offered was simply to return the items at my own expense. The return process itself was confusing, with unclear shipping instructions. While some pieces from my order fit well and are decent quality for the price, the inconsistency between product photos and actual items is frustrating. The fabric quality varies significantly between pieces. For budget-conscious shoppers willing to take risks on sizing and colors, Doclothes works. But improvements in customer communication, product photography accuracy, and return handling are essential. I've seen better customer support from competitors in this price range.