Good crystals, but shipping delays and slow customer support

I purchased several amethyst and selenite pieces from Spiritukal after hearing good things about their spiritual products. The crystals arrived in decent condition with vibrant colors and felt authentic. The product descriptions were accurate and helped me understand each stone's purpose. However, my experience was hampered by slow fulfillment. The website promised 5-7 business day processing, but it took nearly two weeks for my order to ship. When I contacted customer service after 10 days with no update, they responded politely but vaguely about being busy. Once it finally shipped, delivery was quick, which was a relief. The packaging was secure and items arrived undamaged. If Spiritukal could improve their order processing timeline, they'd be a great choice for anyone seeking authentic spiritual supplies. The crystal quality is genuinely good, and the pricing is fair. My recommendation would be to place an order only if you're not in a rush. The products themselves are worth the wait, but better communication about delays would greatly improve the overall experience.