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Disappointing experience with defective pair

1.0 ★ Bad
R
Ruby Campbell ·
Company Rating on RatingFacts
3.6 / 5
All Brandhousedirect Reviews (127)
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1.0 ★ Bad
Published Oct 02, 2026

Disappointing experience with defective pair

Received a pair with a torn lining right out of the box. Emailed support twice and got no reply for a week. Finally got a refund after I threatened to dispute the charge, but the whole process wasted a lot of time time.
Critical Review defective product poor customer support slow refund torn lining wasted time

About Brandhousedirect

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Brandhousedirect
brandhousedirect.com.au
3.6
127 total reviews

About the Reviewer

R
Ruby Campbell
Consumer Reviewer
Reviews published: 4
Member status: Active Contributor
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