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Published Oct 03, 2026
Refrigerator arrived with deep scratches
I bought a refrigerator through AJ Madison and the delivery crew did arrive on time. They hauled it up my steps, but one of the doors has a deep scratch that appeared after the crew finished. The driver said the carton already looked damaged and would not write a report. I have sent photos to the retailer, but AM has not returned any calls.
Critical Review
damaged product
deep scratches
poor packaging
unresponsive customer service
delivery issues