Most straightforward and painless mobile contract Ive ever experienced

I d read some mixed reviews of Spusu mainly from early 2024 so thought I should share my experience from November 2024 - Before ordering I contacted them via the advertised WhatsApp number to ask for their response to issues others had experienced I received a reply in 24 minutes with an honest and full response that almost all the issues others experienced had been rectified with the exception of some really niche cases so initially I was impressed by time and content of response - Ordered SIM late Thursday arrived by post Saturday- After ordering I received a number of texts and emails informing me of the process good communications throughout- At time of order I could input my PAC code and select a date for changeover earliest date was 3 working days not an issue for me- Put new Sim in phone and activated using code previously given by text and email fully operational on temp number and no need to setup APN etc all done automatically on iPhone- was moving from O2 and live on very edge of 5G signal indoors ran a Speedtest on both O2 Spusu O2 was 6 34Mbps down 2 1 up Spusu EE gave 46 2Mbps down 8 1 Mbs up so a big improvement accept this is area specific- was given a time window of 10 00-16 00 for cutover to take place received a text at 12 05 that this had taken place again good communication-everything worked pretty much straight away voicemail data only change I made was to turn on wifi calling although I may have put it off Previously so might have been me - took a 40Gb contract and Spusu informed me I would get 25Gb this month on a pro-rata basis as I started midway through the month seems fair- App seems very goodAll things considered this was as painless a process as I could have wished communications were great response from support from initial query was very good monthly contract exactly what I wanted so far I can see no downside and I m happy to recommend to other users