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Published Dec 29, 2025
Service okay communication frustrating hired
**Service was okay, but communication was a bit frustrating.** I hired Blackfox Digital for a basic website redesign. The final design looked clean and professional, which is what I wanted. However, the project took longer than initially discussed, and I often had to follow up for updates. There were a few minor revisions needed that took extra back-and-forth. They delivered a functional site in the end, but the process could have been smoother and more transparent. It got the job done, but I expected a more proactive experience.