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Overall customer experience is highly polarized, with many reporting severe issues while a minority report positive outcomes. Service quality is frequently criticized for extremely slow shipping, often taking weeks or over a month, and poor communication where inquiries go unanswered. Delivery reliability is a major problem, with reports of missing shipments, incorrect tracking information, and packages not being dispatched as claimed. The returns and refund process is described as difficult, with customers needing to escalate through PayPal or threaten legal action to get resolutions. Product quality issues include receiving wrong, missing, or substituted items of lower value than ordered. However, some customers report prompt delivery, correct orders, and good packaging when transactions go smoothly. A few note that customer service can be responsive and helpful when contacted directly. Overall satisfaction is very low for most, with frequent accusations of fraudulent or deceptive practices. Yet, a subset of customers is fully satisfied, recommending the retailer and planning to order again. The stark contrast suggests significant inconsistency in order fulfillment and customer service performance.
Last updated 4 months ago
1aWhisky.de bietet Ihnen Spirituosen rund um Whisky & Whiskey, Gin, Liköre, Champagner, Wein, Rum & Co. besonders preiswert an. Das Sortiment umfasst rund 8.000 verschiedene Produkte aus unterschiedlichen Kategorien und Preisklassen. Kunden können zwischen einer Vielzahl von Marken, Regionen und Produkttypen wählen, darunter auch besondere Spezialitäten.
1aWhisky.de arbeitet mit einer Vielzahl von bekannten Herstellern und Marken zusammen. Im Sortiment sind unter anderem folgende Vertreter vertreten:
Das Angebot umfasst weitere bekannte Namen wie Bacardi, Balfour, Ballantines, Billecart-Salmon, Bols, Bombay Sapphire, Bown Brothers, Bruichladdich, Brugal, Buchanan’s, Buffalo Trace, Bulleit, Bumbu, Bundaberg, Bunnahabhain, Burke’s, Bushmills, Buss Spirits, Buton, Butzelmann, Byrrh, Caballero, Cabin, Cacique, Cadenhead, Caffo, Caiçara, Caldas, Caleno, Calloway, Calverton, Campari, Campo Viejo, Camacho, Cambus, Cameronbridge, Camitz, Canadian Club, Canaille, Canard Duchene, Canario, Candolini, Canella, Canero, Caney, Cantina di Soave, Cantor, Caol Ila, Capel, Captain Cook, Captain Morgan, Cardhu, Carlshamn, Carmel, Carpene Malvolti, Cartavio, Casa Herradura, Casa Noble, Casa Vieja, Casoni, Cassissee, Castillo de Alcala, Catto, Cazadores, Cellini, Celtic, Centenario, Cerveceria Bucanero, Cerveceria Nacional, Chabasse, Chambord, Champagne Ayala Maje, Champagne Germain, Champagne Lenoble, Champagne Thienot, Chantrè, Charles Heidsieck, Charles Lafitte, Chartreuse, Chase, Chata, Chateau Bel Air, Chateau de Tiregand, Château du Breuil, Château du Grand Mou, Château du Prada, Chateau Pimorin, Cherryblossom, Chillma, Chivas Regal, Chopin, Choya, Ciemme, Ciroc, Citadelle, City of London, Clan Denny, Classic Malt, Clement, Clés des Ducs, Clockers, Clontarf, Cloudy Bay, Clynelish, CO'PS, Cobra Beer, Codax, Coeur du Breuil, Cofain, Cointreau, Coleburn, Coleraine, Colomé, Companhia Müller de, Compass Box, Comtal, Concept-Marken, Concha y Toro, Conde de Cuba, Connemara, Conrad Lehment, Cooley, Cooltrik, Coppa, Copper Fox Distiller, Copperhead, Corazon Tequila, Corner Creek, Coronation, Corporation Cuba Rón, Corralejo, Corte delle Calli, Coruba, Cotswolds, Cott Beverages Ltd., Courvoisier, CPR GmbH, Cragganmore, Craigduff, Craigellachie, Cross Keys, Crown Royal, Cruzan, Crystal Head, Cuba, Cubanero, Cubaney, Culinaria, Cusano Rojo, CUSQUENA, Custers, Cutty Sark, Cynar, Czechoslovakia, D by Dextro, Dailuaine, Dallas Dhu, Dalmore, Dalva, Dalwhinnie, Damoiseau, Danie de Wet, Daniel`s, Danish Distillers, Danzka, Darom, Daron, Dauphin, Davidoff, De Cavi, De Danske, De Kuyper, De Martin, Deadhead, Deanston, Debowa, DeCavo, Deheck, Deinhard, Del Proffessore, Delaforce, Depaz, Der Lachs Distillery, Desmond`s, Destilería La Carave, Destilerias Mari May, Destilerias MG, Destillerías San Bart, Destille Kaltenthale, Destillerie 209, Destillerie Fuxbau O, Dewar's, Di Tonno, Diageo, Dictador, Dieter Meier, Dietz, Dillon, Dimple, Dingle Distillery, Diplomatico, Diplome, DirTea, Disaronno, Distilleria Alpina, Distilleria Bottega, Distilleries et Doma, Inflagrante, Inishowen, Inner Circle, Innis & Gunn, Inverleven, IQ 4 You GmbH, Irish Distillers, Irish Mist, Isautier, Iskilde, Islay Storm, Isle of Arran, Issidoros