Used Golf Clubs & Discount Golf Equipment - 3balls.com
Based on authentic user experiences
John J
6731 reviews
N/A
1 year ago
Terrible customer service Avoid spending your money from this online store
I bought excellent condition 1000 iron set It came with unmatched grip and size Chat with Customer service over an hour They kept suggesting me to get an undersize grips that they have on stock and end up saying that I can get a help from the local pro shop This is our communication and I do not think it is something right one of the biggest online seller treat their customer You make your own decision after reading what happened with me with customer service team I would avoid dealing with this business Jae11 20 22 Are you still there Jae11 24 32 Hello Shell 11 26 38 Hello Jae please provide the SKU of the grips you d like Shell 11 27 14 Or we can cancel the ones Lynn addedJae11 27 14 I was asking Lynn the link so that I can take a lookShell 11 27 42 Please check our website and provide s with the SKU please Jae11 28 17 ok I will check your website please waitJae11 30 27 I do not think you do not have any standard size grips available for nowShell 11 31 40 OK we are sorry that we are unable to assist you Shell 11 32 10 Perhaps your local course could work with you Jae11 33 02 Shell I am sure Lynn was trying to help me and you are notJae11 33 23 I do not know why you suddenly become this meanJae11 33 35 Did I do something rude to you guys Jae11 33 50 I know I can go to local shops to get this doneShell 11 33 57 You did not want the ones Lynn suggested and we have removed those from your order Shell 11 34 31 I am sorry we do not currently have the grips your daughter would prefer Jae11 34 35 because I confused so I asked her to wait to see other optionShell 11 35 04 ok would you like me to stay on chat for awhile I can do that Jae11 35 30 then send ones you have currently have that lynn suggestedJae11 35 39 2gJae11 35 43 fineShell 11 36 31 Just to be sure Women Golf Pride Tour Wrap 2G Undersize Grips Single item 10 5 BlackJae11 36 50 okJae11 36 57 58Shell 11 38 04 Here is link to them - 3balls shop 1024206 womens-new-golf-pride-tour-wrap-2g-undersize-grips-club-component sku 1024206-aaa-1-7-bJae11 38 47 okShell 11 40 00 ok great We can add those back onto to your order I can split the cost for you as a courtesy Shell 11 40 08 plus no shipping costsShell 11 40 24 would like 7 of them Jae11 40 44 yesShell 11 43 56 I have those added for youShell 11 44 33 The total is 45 43 but I can knock off 20 00 for you Jae11 45 27 no you know what I will just return it you sent me with mixed wrong grip sizes actually I found out that two clubs have standard size grips and otehrs are mid size Jae11 45 39 I shouldn t be treated this bad from you Shell 11 46 11 You didn t mention that what we sent you was mismatched Jae11 46 27 my daughter just found outJae11 47 00 you were so rude never experienced this rudeShell 11 47 05 On used clubs we do not guarantee a make a model just that grips will be playable I am sorry that this has caused some confusion Jae11 47 49 no but as a big online seller who selles 1000 club as awesome condition club with no matching grip Jae11 48 09 I am so fraustrated from you Shell Shell 11 48 22 I offered to share in the cost of the grips Jae I am sorry that I was rude It was not my intent I have done everything you asked of me I will go ahead and send them to you for free Jae11 48 27 I cannot even type well because my hands are shakingJae11 48 59 I saved our conversation and will post all over the internet I can post how rude you were Jae11 49 32 with picture of the unmatched grip you sent to me Jae11 49 59 your behavior must be judged from other people Jae11 50 25 I am going to send this back just do not play with shipping fee Shell 11 50 36 As I mentioned I was not aware that they were mismatched That is absolutely our fault and I am prepared to make it right for you Jae11 50 37 I just need a full amount of returnJae11 50 47 too lateJae11 50 55 I am so frustrated
James Soule
6731 reviews
N/A
1 year ago
Jim Soule reviewed 3balls com
Jim Soule reviewed 3balls com 1 star2 mins Just went through 37 minutes of hold too talk to kevin who was frazzled Not his fault Ordered a club on Tuesday at 10 41 am Emailed on Wed at 8 30 am to ask about upgrading delivery got no response within 24 hours Got my notice that label was made at FedEx Sure Post at 207 am Thursday am and not until now 5 30 pm on Thursday was I able to reach someone to find out I won t get it for well over a week When they were in Mass the service was 100 better Done buying from them will buy from 2nd swing from now on Waste of time
Mr M Humphreys
6731 reviews
N/A
1 year ago
Scam Artists
This company is a scam I ordered a club and then realised I had ordered a left-handed club Cancelled within 5 minutes and awaited a promised refund They promised me next day Then within 48 hours then end of the week A month later and I m still waiting and today they had the cheek to claim they had refunded and the problem was with my bank A disgrace to business and to the great game of golf They have no ethics and will lie and take your money with no hope of refund Steer well clear please and save your money for suppliers with ethics In the meantime I m off to find a lawyer to deal with them If anyone else is owed money by these people get in touch and we can share costs
YEMX
6731 reviews
N/A
1 year ago
3BALLS SCAM
This place is scamming people I sent them clubs to be evaluated and priced about 3 weeks ago and still have yet to have any communication on the whereabouts of the funds owed to me or my clubs back They won t address any emails and if they do answer they still won t address the monies they owe I was told this week someone would get back to me Friday at days end with no success Hell they can have the clubs now I want nothing else to do with them neither should you BE AWARE Don t send anything
Dylan Nelson
6731 reviews
N/A
1 year ago
An absolute scam
Guys I am being serious please do not operate with this company and I encourage all of you to report this company to the FTC I attempted to purchase a used golf club from this site only to find out that my order had been cancelled due to an incorrect billing address my address was entered 100 correctly on my order receipt I called customer service multiple times and I was told that I would be refunded of my purchase Needless to say I am writing this review because I was never refunded I am being serious protect yourself as a consumer from this fraudulent site
Martin Sharpe
6731 reviews
N/A
1 year ago
If you think you are getting a bargain
If you think you are getting a bargain from this company then think again They state free shipping on orders over 199 dollars but they don t tell you you will get stung for import tax believe me import tax is not cheap I bought some clubs and received a bill for 72 80 from FedEx
Rodney George
6731 reviews
N/A
1 year ago
golf ball retriever
I ordered a golf ball retriever advertised as 21 feet length When I received the retriever it measured less than 18 feet I requested 3 balls to refund me the purchase price plus all shipping costs to me and return shipping to 3 balls I also suggested 3 balls the alternative to just refund me the purchase price and let me keep the 18-foot retriever Amazon does this on order errors to minimize shipping cost to the buyer 3 balls declined and stated that I would receive a refund when the retriever is received at 3 Balls When I asked for 3 Balls to state the amount that would be refunded 3Balls refused There are 2 issues here 1 The product is not as advertised 21 feet advertised retriever is less than 18 feet 2 3 balls refusal to accept all shipping charges so I end up paying out of pocket shipping for a product that is not as advertised and that I do not have Rodney George858 692 6185
Henry Thoman
6731 reviews
N/A
1 year ago
Ouch I thought I was smarter than this
My experience with 3 balls has been a nightmare Deceptive behavior all the way I will file a complaint with the FTC and encourage others to do the same This company is the poster child for the old adage If something looks too good to be true it probably is
Dale Herweyer
6731 reviews
N/A
1 year ago
This company is a scam
This company is a scam Never received my club or my refund Customer service is a joke I contacted Fed ex about my tracking number and they said it doesn t exist Highly recommend everyone stays away from this company
Jamie
6731 reviews
N/A
1 year ago
Buyer Beware - Horrible Customer Service and Inaccurate Website
They take your money don t honour their delivery times and then send your goods with items missing You will not receive an apology or follow up Their excuse will be that the item you selected is no longer in stock however I bought that particular item because the website said it WAS in stock This business is not customer centric and I will not purchase from here again
