Acejewelers Reviews

The alligator strap from IWC was top

The alligator strap from IWC was top quality of course The service by ACE was super I was even contacted by phone to exclude any misunderstanding about size length of the strap as there was a possibility for misunderstanding due to their items posted on the web and I admit that was indeed possible but being careful I selected the right option confirmed in the telecon I had with ACE The delivery had a flaw caused by UPS courier and I reported this to ACE having had bad experience with them earlier UPS dispatched the strap to a wrong distribution center causing days of delay I informed ACE about this Bottomline ACE YES ACE again YES personal approach not the feeling you re dealing with an online shop only they value the client no doubt I was very pleased with the deal

Very responsive and friendly

Very responsive and friendly communication They deliver what they promised and even gave more A rarity in this age seems like the staffs work with heart Highly recommended

Best Watches Online Retailer

Best service and good attitude I have ever received from online retailer If you are fond of watches AceJewelrers is one of the small places where you will get best service And they distribute Nomos

Great experience

I ve been meaning to write this review for a while I was in the market for a new watch It s not an easy watch to source especially on a bracelet I emailed Ace and got a timely response Tamarah was excellent to work with She answered all of my questions quickly Once the watch was available it was shipped quickly to the USA It was packaged extremely carefully in the coffin with all of the paperwork box etc I love the hand written note as well Very nice touch that adds something special to the monotonous internet transactions of today Ace and team are fantastic

True Professionals and exceptional service

My husband who s a watch collector got a recommendation for Ace Jewelers a year ago and I kept it since then in the back of my head as the go to place for when I was ready to buy a special watch for him to celebrate our anniversary I am still in awe by the incredible service we got from Tamarah and the rest of the team From the moment we contacted Ace Tamarah was nothing but a pleasure to work with She was super accommodating quick to respond and just genuinely super nice and thoughtful We both were so impressed with the service and kindness We ll definitely buy from Ace again and couldn t be happier with the experience and the watch itself It was a meaningful purchase for us and we highly recommend Ace to anyone who is in the market to buy a watch

IWC Aquatimer purchase experience

I purchased an IWC Aquatimer on December 30th 2017 Excellent customer service Almost no waiting time for someone to help you Technical knowledge of the sales rep was very good They have very good range of watch brands I highly recommend this place

Top company top stafff very reliable And I would recommended five star

I have worked with Tamarah before on many Many occasions fantastic company always helpful always willing to go the extra mile superb I wouldn t hesitate to recommend them and will be using them again and again Thank you Tamarah

Fantastic Customer Service and Communication

I ve worked with Alon at Ace and his team several times and it s always been fantastic The communication is fast accurate and thorough My most recent purchase was an important bespoke gift for my wife and Alon did a wonderful job of walking me through options while educating me about my potential purchase From pricing to shipping to quality - everything was wonderful

Great service

The initial purchase of my IWC watch 5 years ago was already a pleasure and now I brought my watch in for servicing The whole process went very smooth again and the people from Ace kept me informed at all times Will definitely recommend Ace Jewelers Best regards Eddy