


Based on authentic user experiences
Jarye Bah
6727 reviews
N/A
1 year ago
I paid over 400 for a dress and a
I paid over 400 for a dress and a necklace Both items were very poorly made the 300 dress I could see my whole butt through it I purchased the dress for a wedding and the worst is they only give store credit I rather loose the money I spent then shop there again I knew when I saw that yellow ribbon the material would be poor quality
Pamela K
6727 reviews
N/A
1 year ago
Poor customer service
Poor customer service - bought a dress tried it and their size chart is way off then they won t let you return Quality was also poor and item looked cheap No more purchases here They won t stay in business long with no care for customers
AdaBekee
6727 reviews
N/A
1 year ago
I placed an order number 24719 on
I placed an order number 24719 on August 30th I received an email on September 3rd that it s been delivered however I stepped outside and saw no delivery at my porch or mailbox My doorbell was not even rung as I was home I contacted ups and was told for the sender to start a claim For the past one month Alieva has refused to refund my 237 They also refuse to reply my emails or when they do they send unintelligible replies that have nothing to do with my complaint There is also no phone number to contact them
Wanda Alicea
6727 reviews
N/A
1 year ago
I ordered a dress size medium which was too big on me for a wedding that I never attended I asked for my refund which I was denied due to a yellow tag that was removed which is a lie I want my money
I sent back a dress that I purchased that was never worn and they denied me my refund stating a yellow tag was removed I never removed any tags that s BS this company has no num to call costumer service they keep emailing me that I can t get my money back that s unacceptable this company is a fraud is there anyone that can help us expose them
D C
6727 reviews
N/A
1 year ago
Thief s don t return your money
DO NOT buy any of their clothing quality is CHEAP and the size is irregular in fit and their clothes are not worth the asking price They DO NOT give back your MONEY They are thief about keeping your money and offering you a gift card so you can buy their cheap clothing don t be fooled my the style
Natalie Simkins
6727 reviews
N/A
1 year ago
Bad customer service and not worth the price
I ordered a dress and belt The dress wasn t so bad but the chain link gold belt was plastic and was 60 dollars When I tried to send back and get a return label within 6 days from arrival of package the response from the company was that could not issue a return because my items were on sale I did not see them as on sale and the whole order for this cheap outfit was 270 dollars They will only issue a store credit Very disappointed with that response and I would rather keep the items then return for a credit to an online vendor with such unethical business practices BeWARE
Binta Mouansie
6727 reviews
N/A
1 year ago
Terrible customer Service
I purchased a dress for my wedding and it was shipped to a wrong address The dress was privy and I want my money back since I never received the dress I contacted them and they said they can t do anything this is frustrating and sad because I have to go and purchase a new wedding dress
lauren steele
6727 reviews
N/A
1 year ago
I WISH I COULD GIVE ZERO STARS
I WISH I COULD GIVE ZERO STARS This place is an absolute joke I ordered and received a dress that looked nothing like the quality in the picture more like paper mache I sent it back on Feb 14 and it is now March 30th still no refund or credit with proof of UPS Delivery on Feb 18 After several failed attempts of a refund via email I was given the run around and empty promises that the issue would be resolved Over 400 later I m left with a terrible experience poor quality goods that I am not compensated for and beyond terrible customer service ABSOLUTE JOKE Whoever owns this company takes no pride in it AT ALL and should be ashamed of themselves Do yourself a favor and shop at Forever 21 before you buy here
shanay hall
6727 reviews
N/A
1 year ago
I purchased a 70 chain link belt from
I purchased a 70 chain link belt from them I had been eyeing this accessory for months and finally decided to purchase it to wear for a special event I received the belt today and the quality is poor and feels so cheap I was expecting something heavier and vibrant What a waste of my hard earned money DO NOT purchase anything from this company
Carol M Smith
6727 reviews
N/A
1 year ago
Ordered a dress
Ordered a dress - paid for rush - it came 2 week after my date - dress came with marks on it and a yellow ribbon wrapped around it I had to take the yellow ribbon off to try on dress - the dress did not fit right I returned the dress - was told that I could not get refund because I cut off yellow ribbon - I tried to get refund - could not - after many fight - they gave me a refund code that did not work - AWEFUL BAD BUSINESS - THEY MAKR THER MONEY FROM NOT RETURNING REFUNDS - I WANT MY MONEY BACK - THE FEDERAL GOVERNMENT NEED TO JAIL THEM