Allheart Reviews

Won t be ordering from this Company again

Ordered a stethoscope for a graduation gift and received the case BUT NO STETHOSCOPE INSIDE I reached out to customer service and they said they couldn t do anything else for me SO I PAID 120 FOR A BOX WITH NO STETHOSCOPE

0 STARS

IF I COULD GIVE NO STARS I WOULD I PLACED AN ORDER ON 1 5 23 AND IT WAS CANCELLED WITHOUT COMMUNICATION THEN I RE-ORDERED ON 1 9 23 AND THAT ORDER WAS CANCELLED AS WELL I CALLED CUSTOMER SERVICE ON 1 10 ASKING WHAT HAPPENED TO MY ORDER SHE STATED IT WAS CANCELLED FOR SECURITY PURPOSES BECAUSE I USED A DIFFERENT CC THAN MY PRIOR ORDER ALL HAD THE SAME BILLING AND SHIPPING ADDRESS SHE TOLD ME TO TRY BACK IN 24 HOURS I ASKED THE REP IF I WOULD GET THE SAME BOGO PRICING AND PROMO CODE SHE SAID YES AFTER 24 HOURS THE BOGO WAS NOT VALID SO I CALLED AGAIN AND THEY WOULD NOT MATCH MY PRICING WOULDN T DO ANYTHING TO HELP ME EXCEPT SAY I CAN USE THE 15 OFF I HAD FROM THE FIRST ORDER AND THEN HUNG UP ON ME STATING THERE IS NOTHING MORE THEY COULD DO IF YOU ORDER MORE THAN ONCE DURING A PROMOTION THEY WILL CANCEL YOUR ORDER WITHOUT NOTICE

I would give them zero stars if I

I would give them zero stars if I could I was lied to multiple times by their service department when they told me that there was something in stock that I needed urgently They pushed back the delivery date twice then switched to another similar product twice Three weeks later they had told me that the device would be back in stock 2 weeks later If they were honest and said that the device was out of stock from the beginning then I would have understood They continued lying about whether or not their Materials were available The people on the phone were extremely patronizing They were playing games such as putting me on hold and putting me on with themselves again instead of their manager I can t express the lack of professionalism that I experienced The company is really gone downhill

Ordered medium scrubs as a 5 11 male

Ordered medium scrubs as a 5 11 male and they are absurdly large The crotch hangs about an inch above my knees Unfortunately they won t let me return or exchange them because the scrub tops are embroidered with my school s logo They won t exchange the pants because they were purchased as a unit with the top Guess I m out 70 Thanks Allheart

ALL-HEART ALL WRONG SIZES ALL OF THE TIME

Just a terrible company now - what haqppened On July 3 2021 I ordered 2 MEDIUM sets of scrubs embroidered for my FEMALE employee She is 5 6 135 What arrived on July 12 2021 was two sets of embroidered scrubs label Med that were so large that they fit me a 6 213 MALE I take XL Allheart says there are NO RETURNS ON EMBROIDERED items I see their method when an item is ordered embroidered they send MS-SIZED clothes and then deny the return based only on the embroidery Order AHSF0010152125 to verify this is a real customer My credit card will fight for me now

International experience

my review for anyone will order outside US they will not accept your VISA in till they have the VISA full information WHICH IN MY COUNTRY DOESN T ALLOWS for privacy and freud reasons I place order on black friday which was a big deal BUT till that deliver due date with NO confirmation about the shipping I try to contact through email and the answer was your order was canceled with no word no email no cancel on the website NOTHING just email reply to my emil that they cancel my order when I try to know why it canceled the employee said but my international VISA and ask for the VISA information It was bed experience

Do NOT waste your time on this company

I ordered 2 scrub pants on may 13 One I received but the other showed being processed on my order Waited Called the company known as Careismatic company and they are run thru a foreign call center and was told they are out of stock Yea let s not mention that on your website prior to ordering Anyway they tell me to call back next week and they will take care of the issue at that time if the product still hasn t arrived I call back because no product That tell me they apologize and they are looking into it Another words they will not be sent I paid for a product I never received Very VERY disappointed Stick to local stores Much quicker and more reliable

Misleading exchange policy

I ordered a new product they have on their website and had the bell engraved The tubing color does not look like their website and looks very cheap for an expensive stethoscope I called to exchange the tubing and they are not doing ANY exchanges for any reason Be careful when ordering anything from Allheart

Terrible customer service

Paid expedited shipping for items only to be told that all the items were on back order once they didn t arrive on time They were in-stock when order was placed They refuse to refund the shipping I will not have items before I leave for trip for which the order was placed Just lost a repeat customer will never recommend