Aloe-aura Reviews

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emma davies

1 year ago

DO NOT USE

DO NOT USE I ordered early December and it s now February Apparently my parcel was delivered but to the wrong address I kept getting updates from Royal Mail saying they d tried to deliver but I was always at home Communication is awful luckily I paid with Klarna so I won t be making the last payment

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Alinusha Mondetta

1 year ago

Terrible service

Terrible service I have ordered 7 weeks ago after accessing a Facebook add that said order now to receive before Easter which was 5 weeks ago Difficult to talk to anyone as I think there is a 3rd party seller and the conversation was very fragmented Not willing to issue a refund when I stil haven t received anything for my payment

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David Milne

1 year ago

If I could give them a negative rating

If I could give them a negative rating I would I ordered an item in march and after no sign of it arriving I complained to customer service after one month of waiting Low and behold it hadn t been sent No effort to make amends or an apology Downright incompetent rude

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Jackie Dixon

1 year ago

AVOID Item never arrives

Only put 1 star as I couldn t put none Item never received Sent from US but probably didn t actually send They send tracking info via their own email I finally got a Royal Mail tracking number but RM have never reveries the item Luckily paid via PayPal so got a refund Gutted as the dragon looked really cool and was going to be a birthday present for my daughter SCAM AVOID

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Michelle Berwick

1 year ago

1 given because can t give 0

1star given because can t give 0 Not a UK site despite appearances based in the USA and ship from China do NOT send items and customer service was beyond useless and refused to refund Thank goodness I paid via Paypal who refunded immediately when I opened a dispute AVOID

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Ania Morrison

1 year ago

Scam - Bought following a recommendation from Facebook

Bought following a recommendation from Facebook Over 2 months later item never arrived Apparently it s still with the carrier They refuse to give me a carrier name or tracking reference I tried to report it to Facebook They suggested I block the page so despite being a scam this company is free to continue to steal money from people I reported it to PayPal and got an instance refund

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Joy Fraser-Mumby

1 year ago

Still not arrived after 8 weeks

After 8 weeks of waiting and four weeks since the order was updated I still have not received the order I have contacted them several times to be told that they will get the carrier to update the parcel journey this still hasn t happened Ultimately I would NEVER suggest anyone buy from this company because I am almost 40 out of pocket and two very upset grandchildren who are still waiting for their Easter gifts to arrive

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Lorna

1 year ago

Rating -minus10

Rating - MINUS10 This company does not operate in this country despite the co uk claim My order not received Claim for refund disregarded Thankfully ordered via PayPal Just want to save anyone from the mistake using this scam type experience

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A Adams

1 year ago

If you get the product you paid for you re luckier than I was

Nine weeks after the order which was guaranteed to arrive by Easter no product has arrived - the dragon egg This appears to be a scam site a sophisticated one however The customer services replies to you using AI Buyer beware P S If you paid by Paypal Paypal will honour and refund

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Kim Ebbern

1 year ago

Wanted to give zero stars but couldn t

Wanted to give zero stars but couldn t Customer service is absolutely awful took 47 days for items to arrive They gave me 2 different tracking numbers as apparently the courier had upgraded their system I think they only arrived as I went through my bank to request a refund Dragons have arrived however can t open the eggs to actually see them

Rated 3.83 out of 5 by 88 Happy Customers

DO NOT USE

Terrible service

If I could give them a negative rating

AVOID Item never arrives

1 given because can t give 0

Scam - Bought following a recommendation from Facebook

Still not arrived after 8 weeks

Rating -minus10

If you get the product you paid for you re luckier than I was

Wanted to give zero stars but couldn t

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