Alphadefensegear Reviews

Absolute garbage

Absolute garbage ordered a black bullet antenna and it lasted all of 6 months before fading to green Talked to customer service about it and the response was well it was probably because it was outside and in the sun and weather Gee ya think Would discourage ANYONE AND EVERYONE from purchasing anything from this company

See even after reading this review you

See even after reading this review you won t contact in person or by email If i could i would make it half star This company has handled this covert 19 outbreak horribly the way they do business online and orders small business that should not have any effect on how they make their deliveries yet they do not respond to your emails there s no way to call them they do not respond to your chat request yet I m sitting 30 days out from an order and no one to ask about it They should be thriving right now instead of stealing people s money and then tell him how to be 30 to 45 days before you get a ship

Don t expect your purchase ANYTIME SOON

Don t expect your purchase ANYTIME SOON purchased 07 15 2020 received a shipment update that they finally got off their ass 07 28 2020 that is was shipped even paid for express shipping Garbage worthless company

Untrustworthy business

I placed order 2 weeks ago and have heard nothing from ADG since except several spams email to try and get me to order more items The Chat function they have on their website is a joke it is not a true Chat function and is nothing more than intentional deception DO NOT USE THIS COMPANY

Alpha Defense is Garbage

Ordered the Bullet Antenna and received the 4 face shields as a free item but definitely would not pay money for them The bullet antenna does not fit very well on a standard F150 which is very disappointing would expect the fit to be better for the price paid Definitely will not purchase anything from this company again the stuff is pure garbage

Proceed with Caution

I ordered their face shield product 5 for 15 and an additional shield over 10 days ago I received order confirmation and payment was sent via PayPal I have since followed up via chat as there is no active phone line due to COVID-19 safety precautions and have yet to receive a response I have emailed their customer service line but have little confidence that I will receive a response especially after reading the other reviews here Fingers crossed and Time will tell but I would look elsewhere for product this has been far less than an ideal customer service

A skid mark of a company

I can not express how poor the quality of their products are It is clear they put more emphasis on marketing than anything they actually sell From poor shipping to shockingly bad quality they never cease to amaze This company has embarrassingly low standards if any at all

Just don t do it

Ordered on August 26th with 2 day shipping it s now September 12th and I have no idea when or if my shipment will arrive the last tracking update says it was delayed on August 31st The tracking number provided Is not valid it s 22 digits long and DHL only uses 10 digits Using DHL shipping services bad idea from the start I should of known better to ask if the use United Parcel Service but no DHL tracking number Beginning to feel like I ve been had

Buyer BEWARED Horrible customer service and items

After waiting over 30 days for my order and sitting on their online service chat twice once for over 4 hours I only received 2 of the specific items I ordered and the rest were totally random Tried to call but they removed their phone number and tried to wait for the chat but once again after 30 mins could not sit any longer Horrible service horrible order would not at all recommend Not to mention one of the ones we actually ordered that showed up was done so poorly it s ridiculous