Alphamarineus Reviews

Name: Alphamarineus
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 3.86

Alpha Marine Inc.

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alphamarineus.comVisit Official Website

3.86

7 reviews

Good Rating

Based on authentic user experiences

Rated 3.86 out of 5 by 7 Happy Customers

Vince

6743 reviews

N/A

8 months ago

Horrible experience with Alpha Marine Movers

We had a horrible experience with Alpha Marine It was an international move from Southern California to Europe Upon arrival about 30 of our things were broken or damaged We previously moved from California to Europe and I packed the ocean container myself I think one thing broke and another thing was damaged I m not a professional I simply care about our belongings so was careful in packing them correctly When moving from Europe back to California I packed the ocean-bound container again - we had one broken thing I moved a thick glass top to a coffee table from California to Europe Europe to Calif California to Virginia and Virginia to California without a scratch When hiring Alpha Marine to move us that glass top got huge chips that completely destroyed two of the corners One of our antique European planters didn t even show up - the pot was given to my wife from her aunt now deceased Another ceramic pot was broken into a couple dozen pieces If you ve ever dropped a ceramic pot it usually breaks into 3 or 4 pieces I have no idea what happened to smash a planter pot into more than 20 pieces A granite pestle and mortar that we packed inside of a Tupperware container surrounded by other Tupperware containers also arrived broken Yeah solid granite Chair legs table legs tabletops and frames of art were scuffed beyond repair Couch pillows had huge asphalt stains on them like some ran over them with a truck or at least a hand truck Bowls wine glasses and plates that we had packed so carefully were also broken These same plates wine glasses and bowls did not get broken when we packed them in an identical manner on our previous moves Sad that we paid over 10k to have Alpha Marine move our things and so many of our irreplaceable belongings got damaged on the journey We filed a Better Business Bureau report against Alpha Marine because we could not come to an agreement on a resolution - they offered us no compensation whatsoever There are others who have filed poor Better Business Bureau reports against Alpha Marine too You should definitely check out the BBB website

Brock Kuhlman

Unprofessional rude and incompetent

Alpha Marine was incredibly unprofessional and difficult to work with Karen and Jerry are unresponsive by email refusing to answer basic questions about the process and the timing and seemed genuinely offended when I called the office to check up -- Jerry refused to come to the phone at one point Alpha Marine failed at every step to provide basic communication about receiving the container and Karen was actively rude Alpha Marine consistently requested documents at the last minute I was never provided with a list of what I needed to provide but I did get multiple emergency requests for what are clearly a standard set of documents -- why not just tell me what they needed from the start They failed to schedule the delivery correctly they had 2 months to plan and then charged me extra fees because they didn t have a delivery team available for several days -- a business situation over which I have no control and am not responsible for When I asked simple questions about why this happened Karen became angry on the phone would not explain and threatened to hold my shipment hostage unless I paid their extortionate invoice Unbelievable If I could give them zero stars I would

Fabio Dc

Used Alpha Marine door to door service

Used Alpha Marine door to door service to relocate from the States to Europe Very happy with the whole experience on both sides of the world I highly recommend them

Jennifer Gazeas

Efficient stress free service

We used Alpha Marine to relocate from Las Vegas Nevada to Melbourne Australia Everything was wonderful with our move the communication was clear the pricing was competitive and service was outstanding very fast and attention to detail All of our belongings arrived in Melbourne with no damage and on time Would recommend their services Thank you to the team - very helpful and efficient

Samuel Pagan

Alpha Marine Freight has provided

Alpha Marine Freight has provided excellent freight shipping services for my moving experience Their team is professional responsive and goes above and beyond to ensure my shipments are handled with care The online booking process is user-friendly and their rates are competitive My freight arrived on time and in perfect condition I appreciate the personalized attention I receive from my dedicated account manager Overall I highly recommend Alpha Marine Freight to anyone in need of reliable and efficient freight shipping Their commitment to customer satisfaction is unparalleled

Kevin Casey

My strongest recommendation

Alpha Marine took a lot of the stress out of my move from California to Ireland Tal was so helpful and responsive to all my questions a real pleasure to communicate with Sandra on the Ireland end was another gem She worked with customs to take advantage of an Irish law that saved me from paying any VAT on my incoming household goods I picked Alpha Marine kind of at random and a bit late after abandoning a crazy plan to ship boxes via USPS and do all the customs myself Tal handled everything I m very grateful

John

The did a great job with shipping from

The did a great job with shipping from US to Thailand All my items were received in the same manner they were shipped in Thank you for such great service