


Based on authentic user experiences
Diana Maurisa a
6730 reviews
N/A
1 year ago
Worst service I ever had for a company
Worst service I ever had for a company I ordered a desk through my company on July 15th 3 months ago with Alvero Long wait to get it delivered but when it finally happened the system to lift it was broken So we got a table that is very low and gives us back issues I m heavily pregnant so working with a table that is so low is causing me so many issues We contacted them and they agreed to replace it and after 2 months we finally got an appointment on a very inconvenient day when I had a doctor appointment for an echo Due to the fact that I had really bad back pain because of the desk my husband stayed at home to get it delivered since they couldnt really change the date neither time and it was already taking so long When they rang he opened and after a while they contacted me that they couldnt find the apartment and they simply left Now Im waiting for a month to get another appointment and luckily I will get the table in another 3 weeks hopefully this time they manage to find the apartment within the apartment block and they manage not to break it in between
Martin
6730 reviews
N/A
1 year ago
Ordered two home working desks
Ordered two home working desks Only one was delivered The driver did not know anything about the second one After calling the second one was delivered weeks later and turned out to be a slightly different model The phone help desk was easy to reach and friendly
Tatjana
6730 reviews
N/A
1 year ago
Alvero delivered my desk through a
Alvero delivered my desk through a transport company with poor services that saves money on providing 1 transport worker instead of 2 requesting client to carry the delivered furniture and not checking is everything functions after installation Result 1 I was expected and I had to carry the heavy desk myself 2 The worker had no clue how to operate an adjustable desk and did not check if it works which turned out was not the case After my repeated calls they have sent the same company to replace the desk with a third party worker who again had no clue about the issue and who requested me again to carry the desk I rejected both At the end It was not before one month passed that after my clear demands the company finally sent Alvero workers who understand how to adjust the desk Only after that the issue was resolved All in all the whole hassle could have been avoided if desk were delivered by professional Alvera workers the first time with a proper service to adjust the desk instead of a cheap unprofessional company who cannot even transport the desk properly Unpleasant experience
Sofia
6730 reviews
N/A
1 year ago
Alvero was quick to answer back
Alvero was quick to answer back All the things we ordered looked the way we perceive from the website One of the things we wanted wasn t available and the suggested replacement worked just as well However the delivery times go from 9 to 12 and you can t ensure when your furniture will arrive precisely Something to work on
customer
6730 reviews
N/A
1 year ago
What a great service and delivery
What a great service and delivery 10 10
Lisa Mae Slijk
6730 reviews
N/A
1 year ago
Goed contact
Goed contact snelle levering Top
Client A
6730 reviews
N/A
1 year ago
Great service
Great service the delivery men were really helpful
Thomas
6730 reviews
N/A
1 year ago
Simply the best
Super efficient quick very nice chit chat with the delivery team who arrives on time and provided professional service from A to Z I highly recommend Alvero
Claudia Compres
6730 reviews
N/A
1 year ago
Excellent service
Excellent service From quote stage to delivery Very grateful and thankful for how easy the process was and now finally working from home with great - good looking desk chair set up
Stefan P
6730 reviews
N/A
1 year ago
Chairs on rental
we requested some chairs on a rental period received them on time and in very good condition chairs are comfortable as well