Americanelitemoving Reviews

I went back to cancel my move and was

I went back to cancel my move and was told that I forfeit 855 00 because I canceled in five days rather than 3 stipulated in the contract It was never told to me that that was even a possibility My job fell through and I was not moving They could have kept a portion of it for the actual time a was on the phone with them They did not mention it once but it was in their lengthy contract DO NOT USE THIS COMPANY

This company is beyond unprofessional

This company is beyond unprofessional I spoke with a Joseph Goldmann who was very rude and rushed me off the phone when I explained I was not ready to make a payment I just began searching for a moving company I still called back to get the quote I was promised and received a call back from Tony Gaudioso who sounded extremely drunk and what sounded like at a bar in the background I couldn t believe how intoxicated this man was sounding and was screaming at me to stop wasting his time after hours and told me to f off dips t I do not typically review businesses often but felt compelled to leave a review on this company warning people how awful my experience went I am still utterly in disbelief If this is how this company speaks to prospective customers I can t imagine how horrible they treat customers items I will take my business elsewhere

SCAM SCAM SCAM

SCAM SCAM SCAM Stay far away from this scam They will sound nice and polite on the phone at first and then take your money and then tell you it will cost 3x the amount after they load your belongings and get your signature on paper You are literally extorted and forced into paying them more money since they have your stuff EVERYTHING WAS BROKEN when stuff arrived 2 MONTHS LATER and they offered fifty dollars Thats right 50 00 dollars for your entire collection of belongings completely destroyed and stolen beyond repair RUN AWAY AS FAST AS YOU CAN

American elite moving is not a good

American elite moving is not a good company they will take your money and then never provide the service Peter I spoke to and Amber inn customer service these people are thieves do not use this company

Took my 1200 and ran

Took my 1200 and ran They blew off the Quality Check call the assigned trucking company had no record of my move they never called back and it appears I ve lost my money The sales guy Peter Friedman was super responsive told me he is on 24 7 right until my deposit cleared Then silence No words to describe how humiliating this was and to AEM customer service please don t patronize me by telling me to call your service line to resolve I ve called a hundred times with no response You can call me

Don t use

Don t use After having initial frequent communication to sell me on using this company once signed Communication became abysmal They broker out the job to another Company Called RoadRunner which is even worse Horrible horrible horrible experience with roadrunner Yet I signed with American elite so when I called them to discuss my concerns there is no accountability I ended up being charged over 2000 more than the estimate Items were delayed items were broken Items never showed up

American Elite Moving is not a moving

American Elite Moving is not a moving company they are just a broker between you and carrier Move from CA to NY So I compared between different companies and I chosen AEM to be my moving company What I needed was shipping storage in NYC I specifically asked for storage in NYC because once I was gonna be back from my travels I would need my stuff fast Little that i knew when I called AEM they told me that I should not be talking with them but with a carrier which stored my stuff in California and now I m stuck with a place that will not have furniture till after upto 21 business days No responsibility taken by AEM and carrier simply said that he does not have storage facilities all over the country

I signed a contract with American Elite

I signed a contract with American Elite movers on 9 29 21 I could have chosen any movers but I went with this company They have in the contract for the distance I was moving a delivery of 7-21 days Upon the very last day possible that I have to be out of my residence is when the movers arrived to load me up The movers had a completely different contract asked for quite a bit more money At this point I have no option but to go with this very shady company The new delivery date says a delivery of 40 days It s been beyond 21 days the customer service rep is difficult to get on the phone when asked when is the delivery they have no information No idea when it will be loaded on a truck no idea when there will be a driver nothing They REFUSE to allow a supervisor to be on the phone Horrible horrible service I suspect that these people are crooks