Athleteps Reviews

Just a moment

athleteps.eu
1.67
24 reviews
Poor Rating
Based on 24 user experiences

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Rated 1.67 out of 5 by 24 Happy Customers

16.7%
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83.3%
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AI Review Summary Based on 24 reviews

Customers report consistent problems with Athleteps across multiple orders. Common issues include incorrect or missing deliveries, prolonged shipping times, and orders failing to arrive. Refunds and exchanges are difficult to process, with unresponsive customer service reported by many. Only a few reviews mention successful deliveries.

What customers love
  • Fast shipping
  • Effective refund
Common concerns
  • High shipping cost
  • Long wait times
  • Poor packaging
  • Wrong item sent

Last updated 2 months ago

D

Very bad store

Very bad store I ordered twice time and eventually they do not have goods
K

Amateurs

Amateurs There so called security departement aren t doing there job Like the haven t graduated at all Ordered twice with a creditcard Used the right billing address registered at the bank Got declined twice First time send them even a copy of my ID twice even If you re from Europe Order at German Weightlifting Shop These guys are amateurs
X

This company has awful customer service

This company has awful customer service don t buy from them I place a 200 order and my order was never deliver it was stolen from the fedex driver after I contact them to explain the driver park in front of my street and never attended to deliver the order he park in my street for a few minutes and them left Every reputable company will reship your order in case is loss or stollen in my case they don t reship orders because to them it was deliver and they don t issue refunds either they now send me an email saying mail fraud is a federal offense and we do treat it as such like if I made everting up and I stole my own package
D

over priced and takes forever to ship

over priced and takes forever to ship then they send an automated email back to you when you reach out via email will never use them again
C

Awful customer service

Awful customer service Ordered USA weight lifting hoodie large was too small sent back reordered XL An XL USA wrestling hoodie was delivered Could not get customer service to return calls I wrote a poor review from an email they sent me and someone called me shortly after submitting at 10pm before Christmas saying they would send me a return label and send the USA XL weight lifting hoodie Never received it no further communication from them
L

Spare yourself the hassle

I can t even express how tiring and unproductive it is to have to deal with their god-awful customer service I ordered a pair of boxing boots and I had them shipped to an address different than the billing address and after a period of 8 days of going back and fourth with their incapable customer service employees the status of the shipment has been left ambiguous as they are simply not able to answer a simple yes or no question which goes I have provided you with the pictures you asked for verification so have the shoes been shipped or not They updated the status 3 times in-between shipped and refunded and I just honestly would never recommend anybody order anything from this horrible company
P

It s A terrible service

It s A terrible service I returned the shoes for 15 days already I have not received the refund
S

I ordered Nike Romaleos 4 weight

I ordered Nike Romaleos 4 weight lifting shoes and got boxing shoes instead I called and emailed they said shipping confuses the two a lot because of the sku If that s known why hasn t it been corrected They resent me another pair which again was the same type of boxing shoes How embarrassing
Y

Customer service non-existent

Placed a order the week before Christmas and selected two day Fed-Ex shipping to make sure I received order before Christmas Never received a order confirmation or any tracking info Called the following day and every day since and they do not answer their phone I have left multiple voicemails and emailed them Nothing My card was charged including expedited shipping cost Been a week and nothing Their message says they will return call within 24 hours
M

No customer service and scam for shipping

Placed an order December 17th and paid 25 66 for expedited shipping Today December 30th it still says awaiting fulfillment I tried calling their customer service department left a voicemail and have not heard back

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