Aussiemassagerstore Reviews

Sells junk without warranty

Sells junk Doesn t honour warranty as required under Australian consumer law Do not buy from this place Item broke after very few uses Lasted 6 months Refuse refund or replacement

Refund Exchange wanted now

I ordered received 2 items orthotics cloud slippers They arrived 15 May but slippers were far too big to stay on my feet the orthotics had little to no arch support I contacted a person who said to send them back in original packaging which I did 2 days later sent the tracking details through I have contacted the company several times for either a refund or exchange have had no replies If I don t hear anything soon I will be forced to contact Consumer Affairs

This company has bad customer service

This company has bad customer service order shoulder support strap and waited ages to be delivered and when product did arrive nothing to what I had order it was a hip and back support strap NOT HAPPYI wish I had checked reviews before purchase this so call company is full of scammers DO NOT TOUCH WITH A 40FOOT BARGE POLE

Product is not as pictured

Product is not as pictured - likely upsold Temu Customer service would not issue a return label so would be at cost to me to return - and they re calling it change of mind which equates to store credit

CHEAP Temu products inflated prices

CHEAP Temu products inflated prices rather purchase at Temu and get more for your buck if you want a credit forget about it they will give you a instore credit if you lucky reason for 1 star is they don t have negative - stars Bad experience never want to deal with them again

DO NOT BUY FROM HERE

DO NOT BUY FROM HERE These scam artists basically told me I m not going to receive a refund for a completely faulty not working tens machine I bought to help with my MCL recovery via post op She basically said I m at fault for putting in simple batteries wrong which I never did I sent a video which was requested and nothing I will be going to fair trading ombudsman for a refund These guys are hacks DO NOT PURCHASE FROM THIS STORE

Hopeless

Hopeless They make you wait an eternity just to send you your purchase Their scripted email responses are infuriating and never address the actual question you ask Read all of the other reviews AVOID THIS COMPANY Save yourself the headache

Massager store refused to refund unsuitable items

After receiving feedback advise from the store I purchased some socks which were not as good as expected They constantly urged positive feedback until I advised that I wanted to return unopened packages Their service became ver negative They refused to give a refund and only offered the option of purchasing something else from the store I didn t want to exchange I simply wanted a refund They refused Sadly they filter reviews on their site

Your customer service is appalling

Your customer service is appalling Your resolution skills are poor at best You re an Australian company and it s embarrassing quality of your product Your shoes you sold me are stiff and caused blisters Cloud shoes Far from it More like cement shoes I don t want store credit I don t want anything else that you have for sale I m not wasting more money to repost 4 pairs of shoes back I will however take time out of my day to leave as many negative results about your company until you change this outcome You should be ashamed of your product and your conduct