Rep offs
Really be wear these people are rep offs To anyone looking to get this auto data STOP some of their data is not correct you should not have to double check specs with your and there are a lot of motorcycles that are not even listed and when you go to the estimator part of this app there is no labor time listed as well as there customer service well there is none and when you try to cancel with these people they don t respond and reup you any ways the only way you can get them to respond is tell them you are going to cancel your credit card there program is junk now if you want a really good motorcycle app look up service manager pro comprehensive solutions they are a little more expensive but there program is the real thing and they offer 10 times more stuff and it s all Accurate and if you have a problem there customer service is outstanding they pick up there phone and walk you through things
Moorlands Garage Services
N/A
Very unreliable - overpriced
Very unreliable often crashes also the repair times are often incorrect I am tied into a contract and the cost is extortinate
Darren Street
N/A
Tried the 1 month trial - 1200 Pure extortion for what you get
Tried the 1 month trial realised I can get the same info with a google search Its so basic and useless No tech repair data like zero Basically all it tells you is Oil levels type real simple stuff doesnt even point out filter locations lol Is it worth 100 pound a month absolutley not Unless you like giving your money away They have zero customer service Its one year contract NOT a rolling subscription with no way to cancel until youve handed over 1 200 for the year then you might have a chance of cancelling if they acknowledge and reply to your emails They dont acknowledge cancellation emails in first trial month so they get you roped into the contract If gonna spend 100 month use AllData com as it has ALL the mechanical repair and tech info you would ever need Its actually embarressing the lack of information it provides for the price they charge I think Trading standards could do with looking into this company I might even get in toich woth them Ive tried to cancel within the trial period to no avail so Im left having to block them via my bank and cancel all cards as im not handing over 1200 to these scammy chancers They took 100 pound of me today even after I sent numerous emails requesting cancellation before trial was over Wont be getting no more of me I can assure you that Dont even get involved guys predatory company with no customer service and once they have you locked into the terrible basic software with large extortionate monthly payments they ignore you so you keep paying into there gravy train
Dchopin Am rica
N/A
Autodata just keeps increasing in
Autodata just keeps increasing in price The sales team are a pack of vultures who love that their auto renewals keep ticking over to keep the money coming in Greg is also a terrible example of someone in customer service
James Baughan
N/A
Sent them an email asking if I could
Sent them an email asking if I could purchase a wiring diagram for my car no reply ever Tried ringing them long queue of other people which is fair enough What isn t fair enough is not replying to me That said just reading some of these reviews I think I ll stay well away Really sorry to those involved with this crowd Autodata used to be brilliant not anymore sadly
Mr Stuart Tucker
N/A
WORSE COMPANY YOU CAN DEAL WITH
WORSE COMPANY YOU CAN DEAL WITH TO CONTACT THEM IT WILL TAKE HOURS ONCE YOU ARE THROUGH IT WILL TAKE YOU ANOTHER HOUR TO EXPLAIN WHAT YOU VE ALREADY EXPLAIN TO PREVIOUS 5 SUPPORT GUYS AND NO ONE KNOWS WHAT IS GOING ON TOTALLY USELESS I WISH I DIDN T HAVE TO GIVE ANY STAR AT ALL
Martin Westwood
N/A
Expensive
Using Autodata and I have to say a good system but the price is utter extortion and greed Hayes is MUCH better value
andy harrison
N/A
Worst system
Worst system they dont even have my car model from 2018 and they advertise they have more than 5000 models SCAM SCAM SCAM
Mark B
N/A
Autodata Group I have used Autodata
Autodata Group I have used Autodata for many years the product is excellent unfortunately I wish I could say the same about the customer service I am disgusted I decided that I would like to enquire about upgrading to enable my staff to use it on more than one pc I called and asked the question I was then told its not possible as my contract had renewed and I would have to cancel it first and then renew with another contract I was then given another telephone number to phone so I called and they told me that I couldn t change the agreement and would have to wait until next June i received and email regarding the renewal 2 days before it was due and called 2 days after the renewal I have emailed complaining about this nobody has responded there are other companies trying to sell me there product for half the price I have stayed loyal to autodata as I like the software I also find it so disappointing that I am being offered autodata than I am paying now I have not signed anything to agree this year s contract it s not been discussed with me how can any business presume the customer is happy and just go ahead and take the subscription fee and then tell them you can t cancel as its in our terms and conditions its disgusting
Terri Cuff
N/A
Waste of 1
Pretty bad experience Next to nothing for my car just a fuse box diagram which was different to what my fuse box layout is Asked for my 1 back and was refused Waste of 1
