


Auto Rim Shop | Shop for Quality Auto Rims at AutoRimShop - Your One-Stop Shop for Rim & Wheels
Based on authentic user experiences
Jos Zabala
6726 reviews
N/A
1 year ago
No warranty coverage at all
I ordered a set of rims for my car to which I added a new set of tires My wife is the one who primarily uses the car and she didn t notice anything unusual since she only uses it to commute to and from work which is a 10-minute drive from home However when I drove the car I immediately noticed a vibration at a certain speed I went to the tire shop thinking it was a tire defect They rebalanced the tires and said everything was fine However the vibration persisted After going back a couple more times in search of a solution they determined that the issue lies with two of the rims they sold me It has been nearly two months now and there is practically no warranty coverage I wrote an email explaining the situation and the response I received was Since you installed and used the rims there is no warranty coverage The question is If I hadn t used the rims I would have never known they were defective This store should be shut down It s a complete waste of money
Reggie Mc
6726 reviews
N/A
1 year ago
RUN away as fast as you can
I wish I could put ZERO stars but this system won t allow SCAM SCAM SCAM I did receive the wheel I ordered but needed to return I emailed to ask the return policy and told me I had 14 days from receive date I immediately went to their online system to process the return and from that point on you get absolute radio silence until it passed the return deadline then the online system simply says you are no longer eligible for return and again they refuse to answer emails or phone calls The phone line just drops your call I am pretty sure they put my email on block please read all these reviews before you buy
flron
6726 reviews
N/A
1 year ago
This company is a scam
This company is a scam They charged my credit card and then attempted to charge it an additional four times Luckily my credit card company stopped those other four Now they say that they don t have the rim I ordered I am having a difficult time trying to get my money back Please don t order from AuotRimShop Find it somewhere else somewhere that isn t a scam
Elliot Aquila
6726 reviews
N/A
1 year ago
I placed an order online with the
I placed an order online with the AutoRimShop The item didn t match my selection and I called within one minute of placing the order when I realized my mistake I was on hold for 30 minutes when the line said I would wait 1-3 minutes I left a voicemail and send an email explaining I made a mistake I wanted to cancel my current order to buy a MORE EXPENSIVE item The associate told me there are no returns and they cannot stop the order nearly five days after I placed the order If you can take your business elsewhere do it The customer support is late and unacceptable They lost a follow-up order and any future business as a result
Aida
6726 reviews
N/A
1 year ago
Avoid or you will copy paste your review too
I copied and pasted my review My story is exactly the same as all the other ones on here I was ripped off They sent me the wrong rim and there s no way to get it corrected you call them and it just hangs up on you before getting a busy signal There s no way to initiate a return When you email them you just get a generic response back and it just goes in circles over and over
Joe Sosa
6726 reviews
N/A
1 year ago
My story is exactly the same as all the
My story is exactly the same as all the other ones on here I was ripped off They sent me the wrong rim and there s no way to get it corrected you call them and it just hangs up on you before getting a busy signal There s no way to initiate a return When you email them you just get a generic response back and it just goes in circles over and over After reading these reviews even if I do get a shipping label I m not going to send it back because they will not refund your money I m better off just trying to sell it to somebody online Please don t make the same mistake I did avoid this place at all costs it is a dishonest company they are a rip-off a scam artists
Kevin C
6726 reviews
N/A
1 year ago
Autorim Shop is a Scam
I ordered a rim for my 2021 Aviator and they sent me the wrong wheel In order to send me the correct wheel they should have asked for the last 8 numbers of the VIN since there were three wheel options in 2021 I never took the wheel out of the box and returned it to them They say it has not been scanned back in but I have provided proof of delivery and it has been 5 weeks and they have not given me a refund for the returned wheel that cost me 600 They took my money and took the wheel back
KHern
6726 reviews
N/A
1 year ago
No rims
We ordered rims the credit card was immediately charged 700 - now 6 weeks gone by no rims no answer to phone or email inquiries We have filed a dispute with our credit card company Suspect this business is actually OUT of business now
Tolis Demertzis
6726 reviews
N/A
1 year ago
Brutal experience
Brutal experience Order new wheel skins per their recommended item based on the vehicle information I entered The skins were too small After a week of trying to get a hold of them they finally issued an RMA I sent the skins back they were received and signed for and I am on the 4th month of waiting for a refund After being told countless of times that the refund is being issued I decided to dispute this with my CC company Also they state they are an A supplier with the BBB go read the reviews there before purchasing anything from these people Be careful buying from this firm
Greg Linton
6726 reviews
N/A
1 year ago
Same experience here as the previous
Same experience here as the previous review Customer support is nonexistent They sent me a defective rim and now they are impossible to get ahold of Finally got in touch with someone in sales they answer right away but nobody in support will return my calls emails Extremely poor service and product Stay far away