Babygold Reviews

BABY GOLD IS THE WORST COMPANY I HAVE

BABY GOLD IS THE WORST COMPANY I HAVE EVER ASSOCIATED MYSELF WITH I HATEEEE THE FACT THAT I EVEN CAME ACROSS THIS CROOKED COMPANY ON SOCIAL MEDIA EVERYONE I KNOW I HAVE WARNED ABOUT THIS BUSINESS HELEN THE OWNER OF THIS BUSINESS IS A CON-ARTIST A SHAMLESS THIEF

Avoid Baby Gold

Terrible customer service many calls and emails to get a response the response to fix a clasp that broke on first wear was to offer a repair at 30 plus 20 for shipping back not including my shipping to get it to them Totally shameful Never again

Do not buy anything from the place

If I could leave 0 stars I would I didn t mean to purchase the item I was looking at but somehow I did just by putting in the percentage-off code Deceptive Tried to cancel immediately upon realizing my mistake told that was impossible Tried to return them told I could only get a store credit DO NOT BUY FROM THIS PLACE

WORST EXPERIENCE ALL AROUND

First of all I ordered what appeared to be a pair of earrings and it turns out it was only one earring which was absolutely no clear from the description To top that off the one earring was so small I needed a microscope to see it Then I filed for a return They charged 15 for the return and they refused to credit back my card and issued a store credit for the balance I tried to call their customer service phone on their site only to find out that it s not in service Emails are responded to by bots WORST EXPERIENCE EVER BAD PRODUCT ABYSMAL CUSTOMER SERVICE

Terrible quality and no refund policy

Ordered a small necklace that looked nothing like the picture Terrible quality unfortunately didn t read the return policy which is for store credit only They fooled me once and there was no way I was upgrading in hopes of something better with the risk of losing even more money Filed a complaint with the BBB Hopefully the bad reviews will cost them more money than I lost doing business with them

FAKE REVIEWS TERRIBLE QUALITY HORRIBLE CUSTOMER SERVICE

FAKE REVIEWS TERRIBLE QUALITY HORRIBLE CUSTOMER SERVICE I spent about 600 on a Herringbone gold necklace and within a few days of receiving the necklace it broke Baby Gold does not provide refunds and approach their customers with a too bad for you attitude I left an honest review which was never posted Sindi from Baby Gold was insulting and refused to answer any of my questions directly and told me they choose which reviews they want to post BUYER BEWARE YOU WILL LOSE A LOT OF MONEY ON LOW QUALITY JEWELRY

Please do not buy from Baby Gold

I wished I had read these reviews before I made my purchased I made the same mistake of not reading their return policy carefully I never heard of a reputable company that does give a refund when you are not satisfied with their product very misleading they should stated it when you make the purchase I never encounter this issue before The quality of the product is poor the customer service the worst I hope new customer will be smarter than I and do not purchase these cheap expensive jewelry

Their customer service is incompetent

Their customer service is incompetent and pretty much non-existent They do not read emails and concerns and do not answer the phone lines regarding orders I have been trying to reach them since I placed the order two days ago but still nothing except for an email that says you cannot cancel Wow This is bad I am not canceling merely trying to make sure the ring gets made in my correct size

Really Bad craftsmanship

Bought the initial pave earrings as a gift In less than a month one of the diamonds fell out of the initials Sent that in for a repair without shipping fees 2 months in another Diamond falls out of the other initial and now being charged a shipping fee for another repair Hasn t been more than 3 months with these earrings lol Between the constant repairs needed the time it takes to get repaired and for you to receive it back the shipping fees and dull diamonds - Not worth it Find initial studs somewhere else and avoid the bad craftsmanship