Backyourhero Reviews

SCAM company

SCAM company Do not use They prey on our heroes and take your money without sending out product ordered Refuse to refund money THIEVES do not purchase from them SCAMMERS

I have waited for 90 days for a

I have waited for 90 days for a shipment from this company I have tried to contact them both by phone and email without any success Do NOT purchase anything from this company

DO NOT PURCHASE FROM THEM ITS A SCAM

It is October the 14th 2020 and I still have not received my order that I placed on May 1st 2020 or a refund from this company I have involved the BBB after multiple correspondences to them multiple occasions I can not believe I am the only customer they have fleeced in this way in the midst of this pandemic I only hope their company s future reflects the consequences of the heinous actions they have inflicted on their unsuspected customers I am writing this review in the hopes it will deter others by being duped by the name of this company Back Your Hero which they should be ashamed to adorn

Scam company

Bought a blue line Hat that probably cost them 50 cents if that I would never wear a hat of such poor quality Tried to return with no response from them after 3 emails Scam company

You back heroes LIARS Scammers

I cannot say this in strong enough language F THESE PEOPLE They never answer the phone and they re slow to answer emails Sent me the wrong product After several emails they sent me another package With the exact same wrong product I m initiating a charge back because I don t live close enough to go down there personally and urinate on them literally for urinating on their customers metaphorically

Return wrong size

Have been trying to return a flag that we ordered the wrong size Emails don t go through and no one ever answers the phone We called the bank about them Steer clear of this business

I ve successfully ordered more than 10 times from BYH this year

I have purchased from this company repeatedly this year approx 10X the most recent purchase was received last week in Eastern Washington state I or the friend or relative I have purchased for have always received the products ordered and always had a generous discount Some orders take longer than others due to pandemic I have purchased masks mask filters and shields for myself and for my relatives and neighbors I have not purchased OTHER products They are slow to unresponsive on email but I do not know how many customer service people they have working for them from home I do think it is essential to respond to customers It is also difficult for companies to control their own suppliers since the WORLD is tapped out on personal protective equipment I give them the benefit of the doubt as they have not done me wrong