A
Anika Downs
Terrible Service and Poor Customer Support
The service was extremely disappointing. Initially, they refused to refund my money until I opened a case with my bank. In another order, a shawl was missing from the package. When they asked for photos and I provided them, they stopped responding completely. The WhatsApp customer service number also seems useless, as no one ever replies.
Negative
refund refusal
missing item
unresponsive support
poor customer service
bank dispute