Beliani Reviews

Purchasing method is simple and quick Except payment terms I had there some problems but it might be my fault too

Filling out billing and shipping address is a bit confusing as in case of any correction needed the remaining proper data has to be fulfilled again instead of keep proper data unchanged and only the wrong missing data to be completed updated Except this everything went well

I loved and happy with that there is a customer support replying within 1 day and providing full information in English and VERY polite I m not happy with uncertainty about delivery dates on web page it is up to 5 days but if to check with support it is up to 14 days and if to clarify if 14 days is a max limit - it turns out that it s not and depends on couriers etc basically in web is 1 type info and in reality it can turn to that customer can t plan anything for more than 2 weeks waiting for delivery at the spot

Phone number The country code was autmaticyla 36 I wrote my phone number but it wasn t accepted two times until I figured out that the FLAG before the 36 was missing so I had to choose manually the country Hungary and after it write my phone number

Could not write in the vat number in its proper field

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The product itself and also the delivery was perfect

3x try was my order successful card payment was failing

was good and fast

Nice range of furniture but I found the paypal payment option confusing as the amount was taken from my paypal account before being given the delivery options When I opted for my preferred delivery option it seemed as though the total amount would be taken from my card again with the delivery option payment added When I pulled out of the transaction the initial payment was immediately returned I went back through the transaction using the credit card option and product and delivery were enabled before having to make the payment which is what should happen So somrthing wrong with the Paypal payment service Also I found all the delivery options confusing I don t think its very clear what to expect For example why should assembly charge and assembly charge with late delivery have the same price I m sure I should have been able to indicate that I wanted assembly assistance with express or normal delivery but the system wouldn t let me do it Some glitches here Let s see when the furniture arrives