Great Service
As usual the service we received when visiting the store was very good Been in the store many times during the sale and the staff were all very friendly and helpful
Jean Barber
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The young man who took my call for a
The young man who took my call for a gift voucher was very helpful and in fact hand delivered it to my house on his way home from work
Alan Edge
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The ease of buying
The ease of buying - from enquiring at customer services through to collecting from the warehouse And the price was way cheaper than anywhere else
June Paine
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Brilliant service
Brilliant service The Bears were perfectly packed my granddaughters are going to love them really quick and efficient Keep up the good work
Elaine Burns
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Prompt delivery and well packed
Prompt delivery and well packed great reduction in product bought it was 6 pounds cheaper than a leading online store
Hannah
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Excellent
Lovely helpful friendly staff and we all loved the doggy trail and treats after at the pet cafe Would definitely recommend and have been doing
Lisa Sheldon
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I received the wrong items due to a
I received the wrong items due to a stock error this was sorted very swiftly next day so I would definitely buy from this company again
Pat Single
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Excellent Service
The staff were very helpful over the phone and were able to fulfill my wishes and they also go the extra mile to make the present more personal
Deborah Carter
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Visited whilst the sale was on
Visited whilst the sale was on Everything was well organised and clearly priced a genuine sale 50 off all Xmas decorations tills well manned
Barry Prescott
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Outstanding Customer Service
I called up Bents as I live in the South East but I ordered a Pre-lit Christmas Tree from Bents back in 2016 My adapter has blown the fuse and all the lights didn t work just before Christmas I was getting a fair bit of aggro from the Wife and Children As the tree was 7 years old the adapter had changed and I couldn t source one online Bents couldn t of been more helpful Dave in the Tree department and Sam who was the point of contact Without me even asking they couriered 2 x adapters to me which arrived the next day and now I have lights on my tree They didn t charge me a thing This is how you do customer service Thank you Bents Dave and Sam
