


BeValued | A global leader in contents and warranty insurance services
Based on authentic user experiences
Milly605
6736 reviews
N/A
10 months ago
Accidental Damage claim dealt with by BeValued
I made a claim through my insurance company esure for accidental damage who advised me that BeValued would be dealing with my claim I did my research before contacting BeValued and being honest after reading some of the reviews on here I was very sceptical about having to deal with them I couldn t have been more wrong Totally professional throughout Polite courteous and friendly whilst keeping me informed at regular intervals throughout the process 11 May 2020 - I spoke to Olivia who advised me that my iMac would be collected by DPD on 12 May 2020 12 May 2020 - Another conversation with Olivia confirming my iMac collection time 18 May 2020 - I spoke to Mia regarding the latest update BeValued were waiting for authority from my insurance company to proceed 20 May 2020 - I spoke to Callum who confirmed the settlement figure and the response from my insurance company 22 May 2020 - I spoke to Imogen and agreed for my excess to be paid and I provided bank details for payment 26 May 2020 - Settlement figure less excess was in my bank after clearing A clear smooth process Thank you BeValued
MAY S
6736 reviews
N/A
10 months ago
Good customer service
My claim was dealt with efficiently and quickly by Matthew I like the fact I can speak to a real person not a screen live chat Matthew went out of his way to make sure the settlement was correct Very happy with the service
Mr T
6736 reviews
N/A
10 months ago
Fantastic service
Danny Stephens was really helpful and answered all my questions I was going back and forth with my options and Danny was really professional and helped me Great asset to the company Many thanksW
g jk
6736 reviews
N/A
10 months ago
Fast and simple
My insurance company put me in touch with be valued to deal with my claim It was straight forward and very simple to complete and was dealt with in under a week I dealt with Mathew who was very helpful
B Pollard
6736 reviews
N/A
10 months ago
Can t review this company high
Can t review this company high enough they did what they said they would do on time and did a good job of it too even sending me back a DVD that had got stuck in my PS4 when it broke Megan I think dealt with me and she was great thank you
Patrick Cantellow
6736 reviews
N/A
10 months ago
A stress free experience
I was slightly nervous when I checked the reviews of BeValued after my claim for an accidently broken 5 year old iPad Pro was passed to them by Quote Me Happy Aviva but within a week I was issued a more than fair Amazon Voucher to replace the model with a 2022 iPad when they deemed mine uneconomical to repair a couple of working days after collection They actually offered a settlement more than the original value of the iPad in 2018 as the price for the newer models is more expensive than before The individuals calling to phone me up and verify details were very polite Overall it is great to actually get a service from an insurance affiliated company that left me satisfied in this day and age Thank you
Pauline blaikie
6736 reviews
N/A
10 months ago
Great service
Very helpful when making an insurance claim having never done before Aimee was kind and helped me sort it out
stephanie hall
6736 reviews
N/A
10 months ago
I took my iPhone in for a battery
I took my iPhone in for a battery replacement All done and completed within 1 a half hours Very pleased with service Shows up as 100 now Glad I didn t have to trek all the way to Brighton Would definitely recommend BeValued for a repair
Jill
6736 reviews
N/A
10 months ago
Excellent attention to detail
We had a break in and burglary at home and our two lightweight e-bikes complete with bike computers and panniers containing various items were taken We phoned Aviva to report the burglary and claim on our house contents insurance and were told to start an online process with them which we did I m not sure what the purpose of the Aviva online system was as we were immediately passed to Cammi at BeValued who dealt with everything very efficiently from the first phone call We emailed her all the receipts and descriptions and photos of the items stolen and within a few days and a few emails and phone calls from Cammi she had a settlement offer for us We were very impressed with the speed with which she sourced us replacement bikes as we had thought we might be without them for several months We d also thought we were going to have the difficult process of finding everything ourselves It was quite a stressful time as we were about to go away and on top of everything else we needed to secure our home before we left Cammi with her clear calm communication about the process and timeframes made that process a lot easier for us The service from Cammi at BeValued was excellent with swift efficient and supportive friendly responses Ref 2443928
David Cooke
6736 reviews
N/A
10 months ago
Superb all round service
Having read the other ratings on this site I was worried when my insurance company passed my claim for two stolen laptops to BeValued In practice they dealt with the claim very quickly and provided two new laptops to replace the old ones in just over a week Everyone I spoke to was very helpful and courteous Superb all round service Thank you