Reviews
3.57
5-star
42.86%
4-star
14.29%
3-star
14.29%
2-star
14.29%
1-star
14.29%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Cesca D
N/A
1 week ago
Excellent service very helpful and
Excellent service very helpful and efficient I have used big warranties for a few years
mr k darby
N/A
1 week ago
Very helpfull
Jane was very helpfully explained policy in detail not pushy for sale
Joy Maisey
N/A
1 week ago
Hannah was just so lovely
I rang in today to get a repair on my oven booked in - spoke to your lovely Hannah She really was a sweetheart friendly helpful upbeat and human Made such a change to speak to a real human who is such a credit to thier organisation I wish her all good things for Christmas she was just lovely
Customer Mrs Pauline Ilsley
N/A
1 week ago
The young lady Rosanna was so helpful
The young lady Rosanna was so helpful talked me through every thing nothing was too much trouble and most polite it was good doing business with your company
Wiam
N/A
1 week ago
I just raised a claim with big warranty
I just raised a claim with big warranty to fix my cooker who answered the call was absolutely amazing Was understanding asking me the proper question and assisting me
Andrea Redmill
N/A
1 week ago
Jane the operator was really nice and
Jane the operator was really nice and friendly but I was a bit cautious giving my bank details so I called your main number and spoke with Sonny who was actually sitting 2 seats away from her That s when I gave over my detailsThank you for having such great staff
Kevin Ashplant
N/A
1 week ago
The assistant Rosanna was very polite
The assistant Rosanna was very polite and quickly found an answer to my query She could explain why I had the issue and then went instantly set up my new payment schedule which would allow to to monitor my cash outflows Much appreciated
Brenda
N/A
1 week ago
Lucas was extremely helpful and dealt
Lucas was extremely helpful and dealt with my claim in a clear and charming manner Everything was explained clearly enabling me to understand the process and complete the claimFirst time I ve used Big Warranties for an appliance claim If the engineer that comes to fix it is as good I ll be delighted
Brian Wilson
N/A
1 week ago
Your call advisor Connor was excellent
Your call advisor Connor was excellent and took the time to explain things to me and check that I understood the details and payment options He was a real credit to himself and your Company I could not expect anything more as it was a pleasure
Ann
N/A
1 week ago
The customer care colleague Gemma
The customer care colleague Gemma really looked into my issue and found a resolution Many thanks
One of the UK's leading home warranty providers. Great value appliance insurance, home emergency and boiler cover, breakdown cover and gadget insurance.
© 2025 Rating Facts. All rights reserved.