Excellent customer service
A very prompt response today from an online request Excellent customer service from Rosanna who was very knowledgeable and extremely patient with me whilst I needed information and also to clarify the details of cover available It was so good to chat with a friendly adviser who obviously is very efficient and conscientious Thank you for all your help
Anne
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Problem sorted
The operative was very officiant and helpful and sorted my problem and I have an Engineer coming on Thursday He filled in the form for me which for a 82 year old is a big thank u
TIM BERMINGHAM-SHAW
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Eventually got through to register
Eventually got through to register claim for our damaged hob So far p good Useless after that No engineer poor response and poor payout We ve cancelled our policy
Aissa
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Rosana was very helpful in helping me
Rosana was very helpful in helping me Insure my kitchen appliances She explained to me how to make claim and follow up with any claims and how to track the claims
Josh
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Oscar was a great help
Oscar helped me move my insurance to a different appliance after having a really bad experience with Go Assist Really helpful and if he wasn t so understanding to my situation I wouldn t have continued my policy
Ron F
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Excellent Service and Big Saving
Excellent professional and friendly service from Rosanna Achieved a big saving by moving my Appliance cover to BigWarranties
Erika Storey
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Lucas was very friendly and helpful he
Lucas was very friendly and helpful he explained everything clearly and made the whole precess quick and easy would 100 recommend
Sharon
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Just spoke to Jacob and Connor
Just spoke to Jacob and Connor both very helpful
customer
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Tumble dryer claim
Jacob was very helpful and he also spoke nice and clearly while reading out the terms and conditions He was also very patient while I read out the information that he needed for the tumble dryer
Lauren Thompson
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Jane was an absolute pleasure to deal
Jane was an absolute pleasure to deal with Patient professional knew about all the services offered and explained everything clearly Hope the rest of the day involves more Jane s
