AI Review Summary
Based on 139 reviews
Billing Finance receives largely positive feedback for speed, professionalism, and helpfulness, though some customers report long processes, confusion, and issues. Recent reviews also highlight poor customer service, communication problems, and high interest rates for risky borrowers. The company is efficient for many but inconsistent in support and pricing.
What customers love
- Fast approval
- Simple process
Common concerns
- High interest rates
- Slow processing
- Confusing process
Last updated 1 month ago
R
R G
Was sent the wrong paperwork and only reason i knew had been resent was because just happened to look at emails Was told that money would be paid out on the Friday when it wasn t and just the time taken on the whole process was slow afterwards did eventually get the money paid with lots of chasing by myself Customer service needs improvement
A
Alexandre Manuel
Not the perfect dream company
I am in fact pleased to have an accepted car finance but it was nothing special as I am paying a lot of interest compared with a traditional car finance The phone service could be better after all we are buying a car and not a kilo of steaks They work indifferent of who has the other end of the line they are mere robots in front of a computer not friendly on the phone
J
Judy Tubasco
They could have done better in
They could have done better in explaining all the requirements needed from the customers They could have given a list of it so its organize and will be time saver instead of having to keep calling everyday for every little things
K
Kenny
The service is okay but high rates for
The service is okay but high rates for finance
A
A C
Interest rate charges
Service and procedures fine but interest rate charges far too high
C
Chris Smith
Interest rates are sky hight for
Interest rates are sky hight for someone with bad credit and they have no choice to agree to there terms
R
Roden E gorman
It took far too long
It took far too long and far too much faffing about and waiting to get this finance package put in place
D
David Thompson
Inappropriate message of missed payment
Why are you sending me messages asking for missed payment and threatening to terminate my contract When ive Never missed a payment all the payments have been payed on time Up to Date
H
Howard-James Rigbye
Uurrrrggggghhhhhhh
Application process is far to longEnd up paying twice the value because your APR is to high and your monthly commitments are twice the advertised rates
A
A Adeoti
The process of getting my finances done
The process of getting my finances done and vehicle selection was smooth but when there was a reason for cancellation due to vehicle location and other reasons the disposition of the agent went totally awful and no response to all further request