Biona Reviews

BIONA FOOD IS INFESTED WITH INSECTS

I bought a 6 pack of arborio risotto rice by Biona via Amazon - worst purchase ever The first pack which I opened and started to use was fine but when I went to the other 5 unopened packs which I had stored they were not only teeming with horrible black weevils but the nasty things had managed to get out of the supposedly still sealed bags and the ensuing days and months have been a complete nightmare as they seem to have invaded every area of our house and are extremely difficult to get rid of without using harmful chemical sprays which negates the purpose of buying organic food in the first place This could all have been avoided with proper airtight strong packaging and or manufacturer warning to freeze the items before use Or better still if Biona had done this as they must be aware of this problem given the other similar reviews on Amazon too I will NEVER purchase a Biona product again

RICE WITH INSECTS INCLUDED

This company sells rice with a ready made weevil population We now have an infestation in our home because of them We stored the organic rice which is not cheap and these insects emerged from the badly sealed packages and now they are literally everywhere in our house When we discovered it we saw them crawling through the rice And even now we are still having to deal with them They have infested all of our rooms including the bedrooms It is the company s responsibility to ensure they are selling a product that is pest free and consumable and not detrimental to health The fact that they are selling this rice at a premium given it s meant to be organic and with a callous disregard of what it contains is an absolute disgrace Do not purchase from this company Not only will you be ripped off but you ll have your house infested to boot Absolutely beyond angry

All bottles smashed on delivery

I ordered a six pack of lemon juice from the Amazon website As a result of awful packaging the bottles arrived smashed the carton was soaked and as I opened the packaging I suffered a small cut On looking at the reviews on Amazon this has happened to several other customers and their photos looked identical to mine When I tried to submit a similar review mine was rejected by Amazon who said that reviews of packaging are not product reviews In my opinion the packaging is part of the product Biona need to learn from other drinks companies how to package for transport Their error was wrapping all six bottles in bubble wrap instead of wrapping each bottle individually This caused the bottles to smash together in transit I hope they improve

Shocking experience with some of their oils - poorest quality

Avoid Shocking experience with some of their oils Rotten and of poorest quality I know because I sometimes buy oils from the producer directly so I have a comparison What Biona sells you is cheapest rubbish totally processed and unhealthy They charge you premium price and deliver lowest quality Customer service is unresponsive and uninterested in any real feedback

Do not be deceived by the Organic

Do not be deceived by the Organic title I purchased pumpernickel bread which was so sweet in taste that under a magnifying glass discovered that the second ingredient is Sugar I contacted Biona customer service about my dissatisfaction they re simply did not want to know This is a company who deal with consumer complaints with complete apathy Zero star is more appropriate

Been drinking the tart cherry juice

Been drinking the tart cherry juice which is usually a good preventative for gout In fact my gout has returned with a fury I found out the organic juice is actually pasteurised on looking at the other drinks I bought from Biona being from the Kombucha range I found that this is also pasteurised Pasteurisation destroys much of what is good in these products This is no good

Terrible customer service and adulterated food

I reached out to customer service after finding a foreign object in a jar of kimchi After providing all the details to them accompanied by photos and having sent the object to them at my expense they first claimed not to have received it then when I provided a full description of the envelope and packaging they received it over a month later They then refunded me the cost of the jar but sent it via PayPal who took a fee so I did not get the whole refund Then they went totally silent and have not provided any explanation as to how a lump of hard plastic got into the jar nor why they didn t fully refund me in full which they promised to do over THREE MONTHS AGO Absolutely awful company

Biona Organic Vegetable Pressed Juice

Biona Organic Vegetable Pressed Juice 500 ml Bought a few of these on Amazon Fresh recently and guess what all of them were diluted with beetroot juice which I really dislike actually C mon Biona - that s cheating