Birdie Reviews

Birdie | The smart homecare technology partner

birdie.care
4.04
105 reviews
Great Rating
Based on 105 user experiences

Rated 4.04 out of 5 by 105 Happy Customers

57.1%
19%
7.6%
2.9%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
H

Using Birdie has improved our

Using Birdie has improved our monitoring significantly and made care records much simpler for our carers Carers can now spend time caring for people rather than writing notes
Z

Using this app

Using this app make me up to date punctual and active I have a very good experience by working within my company and using this system Sometimes there is location issue that might happen because of poor connectivity other than that it s very good app
L

Birdie will become a key infrastructure for all stakeholders

Birdie s long-term view of homecare software solutions aligns with ours and it would be a pleasure to go on this journey with them We believe tech can enable better service for care recipients and include their families loved ones along the way The Birdie team do not just produce great UX UI but they listen and the product is a result of many conversations questions and observations We would not hesitate to recommend it
L

I am happy with Birdie

I am happy with Birdie All my calls were reflecting Birdie even asks why I am checking out late or too early This can help me in case I am checking out by error How ever I do not understand how it calculates total hours worked
M

Love the set up but can t understand

Love the set up but can t understand why we have to record tasks twice It just adds more time on visits and also Clients think we re on our phone texting instead of spending valuable time conversing with them
P

On the whole it is much easier to do

On the whole it is much easier to do the daily reports on my phone I would really appreciate it if there was under liquids drinks an item for MILK SOUP JELLY ETC as these are liquids which help increase the liquid intake for our elderly clients Please thank you
C

A Very Useful App

Birdie is a helpful app and enables me to record most facets of my client s day concisely I do feel that in places it lacks flexibility If one adds something in error e g PRN medication or drink volume one cannot go back and edit it One can also not edit or add to comments under mood or mental health Under Incontinence one cannot note that a pad was wet AND soiled One has to add 2 separate entries which appears 2 indicate that 2 pads have been changed Adding photos is not always possible at the time one notices something that should be highlighted It is not possible to take a photo and add it later when updating Birdie
A

Easy to use from start to finish

List of clients at my finger tips care plans tasks and call logs to keep you informed and updated Concerns are easily raised without having to speak to anybody Would be super helpful if birdie was able to log total miles from first to last client so we don t have that extra work at the end of a week monthWould be helpful if we could tag discontinued no longer needed tasks for deletion
P

I agree it s working great for the

I agree it s working great for the carers However for managers imputing runs I find it stressful It doesn t add up the carers hours for the week my old system did this You can t just drag a run into another run you have to unassign the run and shift it s time consuming and stressful
V

lot needs improve clear instructions

lot needs improve clear instructions on a long visit with lot needs x2 care staff you have to stop log when other care staff return just needs one who do full call to log and in-between separate there log medications need a alert some how if missed

About Birdie

Everything you need to run your care business - from care management and rostering, to finance and auditing - made easier, faster and safer with the power of data. Trusted be over 1,000 care providers of every size.

United States

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