Birdie Reviews

Birdie | The smart homecare technology partner

birdie.care
4.04
105 reviews
Great Rating
Based on 105 user experiences

Rated 4.04 out of 5 by 105 Happy Customers

57.1%
19%
7.6%
2.9%
13.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
A

Birdie has been working and reporting

Birdie has been working and reporting of work related issues very convenient and easy It is user friendly and allows one to report comprehensively on issues affecting work
J

User friendly but on PRN there is need

User friendly but on PRN there is need to make it possible to correct where one makes a mistake
A

Same NOK details

Had an issue creating a profile for a couple with same NOK details Contacted Birdie support Lucy gave quick response problem resolved within 10mins
M

Birdie has made things about care very

Birdie has made things about care very easy I can easily see updates about my clients and also easy to put an accurate records of what I have done down
L

Great app

Great app All in one place Only reason is I give 4 is that I think they should notify the carers when our rota has been updated but other than that then I would have rated 5 Was worried of swapping over from paper to paperless but all is good so far
C

Birdie is easy to use

Birdie is easy to use and displays the information in a straightforward format A lot of relevant information can be added to the app that the staff can read as they provide care to the clients Using the buttons to record notes also encouraged our staff to provide details about the client s care which was displayed in a readable format For some client s next of kin we were also able to provide access to the client s notes on Birdie so they could monitor their care The software however needed to be used in conjunction with a rostering software therefore alterations to our rota needed to be made on both systems which was repetitive and slightly time consuming
V

Absolutely loving working with Birdie

Absolutely loving working with Birdie Beth Simone and Oxana are so accommodating and always listen If there is something we can t agree on they are always on hand to offer a positive solution We are still collaborating and working towards new and improved tools to ensure our assessments are efficient and of a high standard Overall we are very excited for our future with Birdie A big thanks from Vicki at Papillon Homecare ltd
N

Everyone in our teams loves the app

Everyone in our teams loves the app Very user friendly for both carers and managers Very minimal staff training is needed I recommend Birdie App to any care provider who is seriously looking for a quality care software
B

Good Service

We have been using Birdie for Nine months and are so pleased with the software It is a very efficient system It is especially very helpful to monitor medication and has allowed carers to spend more time focusing on the service user s needs
R

It gives options on note taking

It gives options on note taking It calculates time accurately Sometimes birdie takes too much time when you want to log in

About Birdie

Everything you need to run your care business - from care management and rostering, to finance and auditing - made easier, faster and safer with the power of data. Trusted be over 1,000 care providers of every size.

United States

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