Poor management and constant harassment
They were an the electricity supplier to us in Malmo domestic But their management is poor Every bill received has been paid and on time yet they keep sending unknown bills charges to Swea causing massive financial stress We even asked them each time have we paid everything to which their operator confirmed yes But then another Swea bill appears Eventually we left them paid the termination fee and are now with Eon yet we received another bill from Swea because they think we re still a customer This company is a joke and they like to harass you at every opportunity Do not do business with them
Yuanju Qu
N/A
Please give me a notice before penalty
I got fined from paying bill delayed only because I didn t receive any notification of electricity bill or being late for paying the electricity bill I wish you could give me a notice instead of just dropping me off a penalty letter directly from Kivra telling me that I need to pay the fine or you go to court This is not the right way to treat your customer that would pay on time if you send out a notice
Roozbeh Atash Biz Yeganeh
N/A
where are my bills
After all the calls I made and after signing contracts and filling forms several times I am still not an active user in your system and I can not see my bills to pay
Hh
N/A
Awfull customer service
Awfull customer service not helpful at all always thinking about how to charge the poor custmer more and earn more money and never think how to help her him pay less Do several mistakes and take no responsibility for that They delayed in signing a contract with me in collaboration with Tekniskaverken to earn more money out of a newcomer in Sweden with by a non-active contract price And it was what you did in collaboration with Tekniska verken to make more money and it is very dirty never answering phone super expensive electricity bill I will fortunately move out bixia soon But you earned alot in 2 months and would have been proud of that
Sahoo Gaurav
N/A
I wrote multiple email to link my
I wrote multiple email to link my personal number to existing contract but unfortunate it is not happened yet I am getting high bill every month
foreigner using bixia
N/A
As a non-swede it s difficult to pay
As a non-swede it s difficult to pay the bills unfortunately and if you miss one its sent directly to inkasso which is way too severe of a punishment for forgetting something simple I mean - if there s a wish to accommodate foreigners and make life easier for them you can It s just that it has been the bare minimum that you do when sending the bills and when a mistake is made then I have to pay 3x the bill immediately which means that I would prefer not to be a customer I m quite surprised that the laws allow this
brittmari gissler
N/A
Information
Had to ask a few questions after we signed a contract - I got fast and accurate replies
kund
N/A
No issues faced so far
No issues faced so far
Ammar Alali
N/A
it was great go ahead
it was great go ahead
Songco Mikhael Willard
N/A
Cheap price
Cheap price Sufficient provider
